1 to 25 of 63 ITIL Jobs in the North West

Strong experience in delivering proactive IT Support. Establishing, securing and managing Office 365 and Azure platforms. Experience of working in regulated businesses or within ITIL\Cyber Essentials. Experience of Active Directory (In an O365 environment), Intune, AutoPilot, Defender, LAN & WAN, Routing, firewalls, email and web management systems, Wi Fi, AV more »

Windows Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Strong experience with PowerShell Scripting Some exposure to Python and Ansible Installing and supporting VMware Managing IaaS and PaaS in Microsoft Azure and more »

place. Conducting lessons learned and benefit realisation assessments at the end of projects. What youll need Project management qualification - Prince 2/PMI PMP ITIL Foundation Use of full range of Microsoft Office Ability to complete tasks in an accurate and timely manner when working under pressure Able to manage more »

**Infrastructure Team Leader* Are you a seasoned Infrastructure Engineer with some recent man-management or team-leading experience with hands-on experience with Azure? Do you thrive in dynamic environments and possess a knack for leading small teams to success more »

present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »

Network Associate (CCNA) (or working towards one) or equivalent knowledge voice/data networks knowledge and experience. Relevant first degree or equivalent experience 3 ITIL Foundation (or equivalent experience). Experience Essential Substantial knowledge and experience in telecoms and/or data networks and systems - particularly Cisco networking Experience of more »

offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting … whilst keeping to strict customer SLAs Good time recording and record keeping maintaining customer information Experience in working alongside service departments within the standard ITIL framework What additional skills would provide the best customer experience? Up to date technical accreditations or demonstrable experience in designing and delivering Modern Workplace solutions … Microsoft Certifications AZ-900, AZ-104, MS-900, MS-100, MS-101, MS-700, MS-102, MS-140 Citrix Certifications CCA-V or similar ITIL V3 Foundation or higher Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to more »

document management and version control. Ability to understand highly technical information and translate this into documentation that is easily understood and accessible. Desirable qualifications: ITIL V4. Salary/Package This is a (grade 6) position offering a competitive salary (depending on experience), along with 29 days annual leave (plus more »

and VMWare Citrix WEM FSLogix Familiar with Cloud computing platforms (Azure, AWS) Imaging including MDT and MCS Windows driver management Printers and print management ITIL knowledge including change, problem, and incident management. In return, you will be rewarded with ongoing training and career development in a friendly and enjoyable team more »

document management and version control. Ability to understand highly technical information and translate this into documentation that is easily understood and accessible. Desirable qualifications: ITIL V4. Salary/PackageThis is a (grade 6) position offering a competitive salary (depending on experience), along with 29 days annual leave (plus 4 closure more »

with F5 LTM or Avi load balancers Some knowledge of Siteminder and security products helpful Some knowledge of Linux and Apache Experience using ServiceNow ITIL managed processes Installing and supporting Microsoft IIS Webservers. Installing and supporting WebSphere Application Server Troubleshooting Web Environments. This includes a good understanding and hands on more »

role, with at least 1-2 years in a supervisory or management position. Proficient in using service management tools, with a strong understanding of ITIL framework and broad knowledge of IT systems and networks. Able to lead and motivate a team, with excellent problem-solving skills, and the ability to more »

with customers including mobile devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and … support to NHS and Public Sector end-users. Required Experience & Qualifications: Minimum of 2 years experience within a software support desk role. Understanding of ITIL processes. Experience of JIRA. Proficient with AWS Cloud technologies. Expertise in Microsoft SQL Server. Proficiency with Microsoft SQL Server 20xx & Microsoft Server 20xx. Solid understanding more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … improvement . Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. About the more »

Packages, Service Introduction Plans, processes, and operational readiness material to support a smooth transition into all IT functions Responsible for ensuring compliance with key ITIL processes in respect of Service Design and Transition Responsible for ensuring that wider processes within Service Operations are reviewed and updated as applicable Contribute to … experience will be beneficial for the role: Proven experience co-ordinating Service Design and Service Transition activities for new and changed services Understanding of ITIL Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management more »

implementation, project, and client management, will be key to your success in this role. Desired experience and qualifications include people and client management skills, ITIL qualifications, Microsoft Cloud Practice skills and qualifications, a strong technical knowledge across Microsoft, network, and cloud environments, and a commercial understanding to contribute to our … future growth. Key Tasks Work as part of an IT Service Desk team based on ITIL principles. Provide both reactive and proactive IT support to customers and internal staff, answering technical questions and adhering to the IT Technical Desk logging process. Provide sales team with pre-sales support, attend occasional more »

service improvement. Assist in the development of Service Desk processes, policies, and documentation. Experience, Knowledge & Skills: GCSE Maths and English (or equivalent) Awareness of ITIL processes and other industry standards & best practices. Knowledge of computer hardware systems. Familiarity with general operating systems and Office software. Technical Support/Problem Solving more »

a team and collaborating with others to achieve a goal Experience of supporting enterprise networks Knowledge and understanding of best practice framework (such as ITIL & ISO) for the delivery of IT services Qualifications GCSE Maths and English - Grade 4 minimum Service Desk Institute ITIL Foundation This is an office based more »

CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »

Head of IT, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do more »

Service desk experience working tickets (preferred) Good knowledge of Microsoft products from Windows 10, MS Office, etc. (preferred) Good knowledge of working within an ITIL framework (preferred) Good understanding of IT infrastructure (preferred) Good working knowledge of current software packages and operating system (preferred) Basic knowledge of IT hardware (preferred more »

with multiple components and connections · Good quality of English, able to produce competent, clear and effective design documentation and diagrams Great to haves .. * · ITIL certified * · NSV Security Clearance more »

do’ approach, full of energy and the drive to join the team? Ready for the challenge? Apply now, what are you waiting for? Skills- ITIL, service desk, service delivery, technology service leadership, organised, logical, managing high performing teams Tilt Recruitment are specialists in IT Recruitment. We work hard to find more »

Technology Services Security Manager Security Operations, Cybersecurity, CISSP, Azure Certified, Agile, ITIL, CSIRT, Incident Management, Continuous Service Improvement, Risk Management, IT/OT Technologies, Infrastructure Development, Operations, Third-Party Contracts, MSP, APMP, SAFE Leadership, Scrum, Kanban Warrington - 3 days per week Competitive salary We are looking for a Technology Services … Skills & Qualifications: CISSP (or equivalent) qualification and Azure Certified. SAFE leadership or other Agile qualification (such as Kanban or Scrum). Considerable experience operating ITIL and CSIRT processes and standards. Detailed understanding of IT/OT technologies, market trends, products, and services. Extensive working knowledge of technologies and defining strategies more »

client visits. Project management experience, with a track record of successfully delivering IT projects. Ideally relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, ITIL) are highly desirable. Interviews are being held w/c 24th June, so please apply with an up to date CV for immediate consideration. more »