2 of 2 Desktop Support Jobs in North Yorkshire

Role: Desktop Support Engineer Rate: £270 per day IR35 Status: Outside IR35 Duration: 6 months Location: Pickering (5 days per week) Fruition are working with an establish organisation who are looking to hire a Desktop Support Engineer for a 6 month contract. The role will be full time onsite supporting users at their main site, managing … location of the site you need to be able to drive, the role is standard office hours with no on call. Required Skills/Experience Proven experience in a Desktop Support role Experience of managing tickets and supporting users at desk Experience of supporting Windows, O365, Active Directory and thin client devices You must be able to drive More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯