our automation and workflow. Your input will be of great value in strengthening our infrastructure, advancing automation, enhancing client experiences, and building strong team dynamics. Because client communication and informationsecurity are vital to the service we deliver, you’ll receive Client Communication and ISO 27001 awareness training, delivered as part of your onboarding. This will ensure you … re confident not only in the technical aspects of your role, but also in the high standards of security and communication required. Key Responsibilities • Deliver outstanding client support via phone and ticketing systems • Troubleshoot and resolve hosting-related issues quickly and clearly • Monitor and maintain hosting servers for uptime and performance • Use and help develop our Puppet-based in … plugins • Collaborate with colleagues to continuously improve internal processes and automation • Document fixes and create knowledge base articles • Operate in line with ISO 27001 standards and best practices for security and compliance • Participate in the on-call rota (after probation) • Support the wider team, sharing knowledge and contributing ideas for continuous improvement What You’ll Gain • Client Communication and More ❯
The IT Security Risk & Compliance Lead plays a central role across Cyber and Information security. The primary purpose of this role is to manage and influence all aspects of security risk management activity across the Group, but particularly in respect to IT and Information Security. You will also assist in the delivery of Security Policy … and skills through the rollout of tools, policies and procedures, formal training and coaching and mentoring, working with individual Project Teams and Asset Owners ensuring that they understand their security responsibilities. You will also deliver against the business strategy, the technical roadmap and objectives set out in the Security strategy – covering Operational Information, Cyber, Digital and Physical. … You'll need to have • Previous experience working with IT Systems in a corporate environment. • Good knowledge of control frameworks such as ISO27001, ITIL (Information Technology Infrastructure Library), NIST, IEC 62443 and SABSA. • Good knowledge of Risk Management Methodologies such as ISO27005, IRAM2 and IEC (phone number removed)-2. • Strong technical skills across IT. • Ability to interpret regulations More ❯
York, North Yorkshire, England, United Kingdom Hybrid/Remote Options
Reed
Maintain and share knowledge of supported products and services. Understand the company’s organisation and the customers of the Service Desk. Adhere to, promote, and support the company’s InformationSecurity policies. Required Skills & Qualifications: Experience in IT Service Call Management. Proficiency in remote service tools. Skilled in Active Directory Administration. Understanding of TCP/IP, DHCP, and More ❯