2 of 2 Problem Management Jobs in North Yorkshire

ga - Expires after 2 years (1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) We are recruiting for an ITSM (Information Technology Service Management) Specialist who will be responsible for overseeing the day-to-day operations of IT service management processes. This role ensures that IT services are delivered efficiently, effectively, and in alignment with business needs. … Will You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, Change Management, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and effectiveness of the ITSM processes. … the root cause and implement solutions to prevent the recurrence of problems. Document the findings in a manner that ensures corrective and preventive actions are clear and actionable. Change Management Assess and analyse the impact, potential risks and challenges related to changes based on request for changes in accordance with Change control procedures. Monitor progress and ensure changes are More ❯

1st party) _ga_nnnnnnnnnn - Expires after 2 years (1st party) As our Configuration manager you will be working with multiple teams to develop the strategies and policies of Configuration management process. You will implement the agreed process and oversee the effectiveness and efficiency of it. You will also measure and monitor adherence to standards and ensures consistent execution of … about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membership What Will You Be Doing? Configuration Management : Lead and develop configuration management strategies, policies, and procedures. Ensure the configuration items are identified, recorded and tracked. Accountable for CI life cycle from creation to retirement. System … Documentation : Accountable in maintaining the detailed documentation of system configurations, including hardware, software, network components, Cloud and dependencies. Update configuration records whenever changes are made. Change Management : Collaborate with Change Management team to assess the impact of changes on configuration items. Responsible in proper planning, testing and implementation of configuration changes with minimal disruption. Monitoring & Auditing : Monitor the More ❯