1 to 3 of 3 2nd Line Support Analyst Jobs in the North of England

2nd Line Support Analyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2nd line support analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor … incoming Tickets via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2nd Line Support Analyst - Bath more »

the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2nd Line remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2nd Line support in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »

2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house … developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis … and configuration management. Collaborate with customers and internal teams. Requirements: Proven experience in second-line technical customer support. Strong problem-solving skills. Familiarity with product installations, data management, and virtualization. Knowledge of Active Directory, SQL, networking, and firewalls. Preferred Qualifications: Relevant certifications (e.g., CompTIA A+, CCNA). If more »