Telephony Application Manager
- Hiring Organisation
- JLA Limited
- Location
- Sowerby Bridge, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
producing and maintaining operational documentation (runbooks, knowledge articles and support processes). 2+ years experience working with cloud-based telephony solutions (e.g. Genesys, NICE, Avaya etc) Experience with telephony migrations or major upgrades (e.g., platform refresh, carrier changes, number moves). Personal qualities (the way you think and act) Calm … challenge constructively and influence decisions with stakeholders and suppliers. Qualifications Telephony/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence ...