10 of 10 Conversational AI Jobs in the North of England

of the possible" demo-style sessions to enthuse, excite, and engage prospective clients. The Global Contact Centre Industry Transformation The global contact centre industry is transforming rapidly! Technologies like AI and ML are becoming the 'go to' solutions for creating future-ready business solutions. Gone are the days when customers had to navigate an endless maze of "press … likely know of or have interacted with many of our clients. Technology and Solution Space At ConnexAI, we design, build, and manage our own suite of modern cloud-native AI- powered communication technologies. Our Athena AI omnichannel and dialler communications platform provides a single pane of glass for all users, integrating voice, live chat, email, WhatsApp, SMS, Messenger … and social media. Our AI engine 'Athena' is the brains behind much of our technology, from chat bots to speech analytics, real-time call transcription, speech-enabled IVR, and real-time agent coaching, among other new features. Day-to-Day Responsibilities Working alongside our in-house sales team, product specialists, and delivery teams, you'll own the early customer More ❯

We're looking for a UI Designer to join our Product & Design team at ConnexAI, where you'll help define how users experience our AI-powered SaaS platform used by organisations worldwide to engage millions of customers daily. You'll design the front end of real-time dashboards, data-driven insights tools, omnichannel comms modules, and cutting-edge AI … to meet real-world product demands. It's hands-on, fast-moving, and full of opportunities to produce great designs. ConnexAI builds next generation customer engagement tools powered by Conversational AI, LLMs, and data-rich automation. With major global investment and teams on five continents, we're scaling rapidly, and design plays a central role in that journey. … You'll be designing for a complex, multi-product platform that includes everything from AI-powered chat flows to real-time agent dashboards. And because we're scaling fast, there's room to shape your role, influence product direction, and grow your career. Responsibilities Design and maintain UI components and patterns across web and mobile applications Collaborate with cross More ❯

the latest web technologies. With a perfect balance between autonomy and collaboration, you will contribute to making our application exceptionally robust. Build a system at the forefront of the conversational AI sector. You will be heavily involved with how agents interact with their customers and will build the quality assessment side of the platform that enhances customer interaction. … success of the product You will have the opportunity to develop new parts of the system You will be collaborating closely with the Data Science team, contributing to our AI offerings You will explore a diverse range of technologies, including AWS, Linux, Docker, PostgreSQL, WebSockets, APIs You will have exposure to other technologies such as Linux, Docker, AWS, PostgreSQL … the latest web technologies. You will have previous experience developing/consuming Rest APIs You will thrive in a collaborative work environment About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯

in the areas of speech, LLMs, or multimodal learning. You will take cutting-edge research and turn it into production-ready models, enabling real-time, scalable, and reliable multimodal AI experiences. What You'll Be Doing Building and productising machine learning models for speech-to-text, text-to-speech, and speech-to-speech tasks Translating academic and internal research … culture and best practices Bonus : experience with streaming audio processing, real-time systems, or speech synthesis engines Why Join Us? Be part of a foundational team building novel, multimodal AI capabilities Shape the architecture and product direction from an early stage Work in a fast-moving, collaborative environment with a strong focus on execution and innovation Opportunity to grow … alongside a rapidly scaling AI startup About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting-edge, enterprise-grade AI applications including AI Agent, AI Guru, AI More ❯

We're looking for detail-oriented, linguistically sharp, and tech-curious individuals to join our growing team of AI Data Annotators. You'll work on-site (Monday to Friday) at our Manchester office to maintain high standards of data security and confidentiality. What You'll Be Doing? Transcribe and annotate audio recordings across various dialects and languages. Perform quality … the-loop and RLHF processes. Work on training data for developing and current ASR, TTS, sentiment analysis, emotional tone detection, and preference modelling tasks. Collaborate with linguists, engineers, and AI researchers to refine annotation standards. Identify and flag edge cases or quality issues in datasets. Contribute to projects related to training Large Language Models (LLMs) and improving speech AI … tasks is highly desirable. Ability to work efficiently with data labelling tools and meet deadlines/KPIs. Comfortable with repetitive tasks and long periods of focused work. Passionate about AI, language, and the role data plays in model development. Must be able to work on-site 5 days a week in Manchester (this is a security requirement). About More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Digital Product Manager Conversational AI Salary & Benefits : We offer a competitive salary of up to £65,000.00 per annum, depending on experience A company car cash allowance scheme Annual incentive related bonus (up to 10% of annual salary) Private health care (self only) Attractive pension … Work type: Permanent. 37 hours per week, Monday Friday between the working window of 8:00am-6:00pm. We have an exciting opportunity for a Digital Product Manager Conservational AI to join the Customer Experience function at Yorkshire Water. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that … activities. What skills are we looking for? Digital product management experience having managed customer-facing digital products through various stages of the product lifecycle experience of delivering customer-facing conversational AI experiences at scale essential Strong understanding of managing asynchronous messaging as a digital product. Ability to understand and analyse digital performance and analytics data. Strong understanding of More ❯

communicator, comfortable working across interdisciplinary teams A collaborative mindset and interest in helping improve team workflows Curiosity and a willingness to learn About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting … edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. More ❯

as you will likely be on client sites most working days across the UK. Who We're Looking For: ConnexAI seeks driven individuals passionate about contact centre platforms and AI technology to advance their careers. Whether you're an experienced expert or a rising star in the field, if you're driven to innovate and eager to shape the … future of contact centres, we want to hear from you. Why ConnexAI? Dive into the forefront of Contact Centre Dialer, OMNI channel and AI technology, where we're redefining the customer experience for businesses worldwide. You will develop an understanding of how businesses use ConnexAI to gain a competitive advantage in the marketplace. You will make a global impact … a career in Technical Services as well as Senior candidates who would like to step into the future of contact centre enablement. About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting More ❯

our product Every day presents new challenges, offering the opportunity to solve complex database issues and contribute to support and development efforts About ConnexAI ConnexAI is an award-winning Conversational AI platform. Designed by a world-class engineering team, ConnexAI's technology enables organizations to maximize profitability, increase revenue and take productivity to new levels. ConnexAI provides cutting … edge, enterprise-grade AI applications including AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality. More ❯

AI Architect £80,000 - 94,000 GBP Hybrid WORKING Location: Manchester, North West - United Kingdom Type: Permanent Role: Lead Architect (AI/ML) Salary: £80,000 - £94,000 DOE Additional Package: 20% Bonus, Extensive Benefits Package Location: Manchester (Hybrid) Are you a Lead Architect (AI/ML) looking for your next challenge? If you thrive in driving … innovation and want to shape the future of AI-powered digital experiences, this could be your next big move. Join a high-impact team that sits at the centre of a transformation agenda - blending cutting-edge AI/ML technologies with large-scale customer solutions in a vibrant and fast-paced environment. This isn't just another technical … role - it's an opportunity to take ownership as a Lead Architect (AI/ML) in a strategic function. You'll be influencing product roadmaps, guiding engineering teams, and shaping how millions of customers interact with digital services through conversational AI. What you'll be doing: Lead the design and development of scalable, secure AI-powered solutions More ❯