1 to 25 of 43 Remote/Hybrid Customer Engagement Jobs in the North of England

Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

across the production print portfolio, developing new business opportunities and expanding relationships with existing customers and channel partners. The role will focus on identifying customer requirements, positioning the appropriate production print solutions and managing opportunities from initial engagement through to contract completion. The successful candidate will have … business development plan to achieve agreed sales targets. Identify and develop new production print opportunities across the assigned territory. Generate new business through prospecting, customer visits, referrals, events and channel activity. Develop existing customer relationships and identify opportunities for fleet refresh, upgrades and additional production equipment. Manage ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

Customer Success Manager Remote, UK | Some US-hours coverage The role Our client is looking for a Customer Success Manager to help some of the world's leading brands get the most from their loyalty platform. This is a hands-on Customer Success role. You'll work … your week will follow standard UK working hours, with some later shifts each week to provide US coverage. What you'll do Own the Customer Success relationship from onboarding through to post-launch optimisation. Help clients design loyalty programmes including earning mechanics, tiers, missions, audiences, campaigns and rewards. Configure ...

complex data science challenges. Join us and make an impact! About the Role As an Implementation Specialist at 3E, you’ll turn a signed customer contract into a working, adopted solution. You’ll own hands‐on implementation activities from kickoff through configuration, validation, foundational training, launch, and handoff—helping … customers reach measurable first value from 3E’s products. This role combines technical implementation, customer engagement, and project coordination. You’ll translate the agreed scope of work into a practical delivery plan, configure customer environments using real customer data, coordinate with technical and cross‐functional partners ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £75–90K+ once fully ramped 55p/mile … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base. Because the team is small, you wont be just a number … functional or technical consultant role as the business grows. What you will be doing Providing second and third line support across Dynamics 365 Sales, Customer Service and the wider Power Platform Investigating, diagnosing and resolving incidents and service requests within agreed SLAs Configuring entities, forms, views, business rules, security ...

most recognised supplier brands.This is a highly visible and commercially impactful role with responsibility for shaping global supplier and product marketing strategies, driving customer engagement and supporting revenue growth across multiple international markets. You'll work closely with suppliers, product teams, regional marketers and commercial stakeholders to deliver … innovative go-to-market initiatives that strengthen market share, increase customer acquisition and unlock new growth opportunities.We're looking for someone who enjoys combining strategic thinking with hands-on execution and is excited by the opportunity to influence global marketing performance within a fast-paced technology environment.Specific focus will ...

comfortable with this arrangement. About the role The Genesys CX Consultant combines technical and operational expertise to help organisations maximise the value of their customer experience technology investments. Working with internal and external stakeholders, you’ll design, implement and optimise contact centre solutions that improve customer and colleague … future operating models. Working across operational and technical teams, you’ll help ensure change is successfully adopted and that we deliver outcomes which strengthen customer relationships, turning our customers into BT advocates and referenceable clients. What you’ll be doing Shape customer solutions by understanding business, operational ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

Internal Account Manager - MSP/SI Location: Warrington, United Kingdom Time Type: Full time Job Description Strengthen every partnership. Build with intention. Drive customer success! At TD SYNNEX, we’re looking for a Internal Account Manager to take customer engagement to the next level - someone … applicants from all backgrounds . If you need adjustments during the recruitment process, just ask. What You’ll Be Doing Build and maintain strong customer relationships through proactive engagement and trusted advice. Recommend tailored solutions by understanding business needs and priorities. Achieve monthly and quarterly revenue and margin ...

WorkForce Software Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. About the Role The WorkForce Software (WFS) Implementation Services organization is responsible for delivering high-quality … scalable implementations across our global customer portfolio. We partner with customers throughout the implementation lifecycle, ensuring they achieve measurable business value through strong governance, consistent delivery methodologies, and exceptional customer engagement. We are seeking an experienced Integrations Architect to lead the design, governance, and delivery of integration solutions ...

Presales Consultant, you will support customers throughout your technology buying journey, helping to design innovative solutions, demonstrate business value, and align technical capabilities with customer outcomes. What You’ll Be Doing Support the development of technical solutions and customer proposals for HPC and AI opportunities. Work alongside sales … teams to understand customer requirements and translate them into effective technical solutions. Assist in designing solution architectures that meet customer performance, budget, and business objectives. Deliver product demonstrations, technical presentations, proof-of-concepts (POCs), and solution walkthroughs. Stay informed on emerging technologies, industry trends, and competitor offerings within ...

within a Government or Public Sector organisation. The successful candidate will develop, configure, and enhance Microsoft Power Platform solutions, enabling the modernisation of citizen, customer, and case management services. Working within an agile, multidisciplinary delivery team, the developer will contribute to the design, build, testing, and deployment of scalable … solutions using Dynamics 365 Customer Engagement and the wider Microsoft Power Platform ecosystem. Key Responsibilities Develop and configure solutions Support the migration and transformation of Legacy CRM and case management platforms into modern cloud-based solutions. Build and maintain integrations with internal and external systems using APIs, Azure ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity We're looking for an experienced … Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some of our most strategic customers maximise the value of their Oracle investments across SaaS, E‐Business Suite, JD Edwards ...

time, Permanent A well-established distributor and manufacturer of high-reliability electronic components is seeking a Technical Sales Engineer to manage and grow its customer base across the North of the UK. This is a remote-based, field-focused role requiring regular customer visits and would suit … opportunity to work closely with engineering and procurement teams, supporting design-in activity, component selection and technically demanding applications, whilst also developing long-term customer relationships and identifying new business opportunities. The Role As Technical Sales Engineer, you will manage and develop an established customer base across ...

nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

Experience Manage the day-to-day performance, functionality and optimisation of 7 global websites. Improve user journeys, navigation and on-site search to maximise engagement and conversion. Monitor website health, troubleshoot issues and liaise with development teams to implement improvements. Track and report on website performance, conversions and customer engagement metrics. SEO & AI Search Optimisation Own and deliver the organisation's organic search strategy across technical SEO, on-page SEO and content optimisation. Conduct keyword research and identify growth opportunities across core sectors and audiences. Perform regular technical audits covering crawlability, indexing, Core Web Vitals, structured data ...

Experience Manage the day-to-day performance, functionality and optimisation of 7 global websites. Improve user journeys, navigation and on-site search to maximise engagement and conversion. Monitor website health, troubleshoot issues and liaise with development teams to implement improvements. Track and report on website performance, conversions and customer engagement metrics. SEO & AI Search Optimisation Own and deliver the organisation's organic search strategy across technical SEO, on-page SEO and content optimisation. Conduct keyword research and identify growth opportunities across core sectors and audiences. Perform regular technical audits covering crawlability, indexing, Core Web Vitals, structured data ...