13 of 13 Remote/Hybrid Customer Engagement Jobs in the North of England

Business Development Executive

Hiring Organisation
Remarkable Jobs
Location
Irlam, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 27,000 - 33,000 Annual
Work Location: Hybrid - 3 days office-based (M44), 2 days WFH Full-time/Permanent Remarkable Jobs are recruiting on behalf of a growing, customer-focused organisation seeking a confident and professional Sales Development Executive to join their Manchester-based team. This role sits at the front … sales function , focusing on customer engagement, lead qualification, and relationship-building . While telephone communication is a core part of the role, it is consultative rather than high-pressure , with an emphasis on quality conversations and understanding customer needs. Sales Development Executive Role As a Sales Development ...

Junior Business Analyst (Conversational AI)

Hiring Organisation
ServisBOT
Location
Manchester Area, United Kingdom
rigor enterprises expect. Role Purpose As a Junior Business Analyst, you’ll play a dynamic, hands-on role supporting both our product team and customer deliveries. You’ll help shape ideas into clear, actionable work — defining problems, capturing high-quality requirements, and keeping momentum across the full lifecycle … design through release, hypercare, and ongoing change — using AI tools safely and responsibly to accelerate insight and delivery while keeping outcomes governed and customer-ready. You’ll become a go-to expert in ServisBOT’s platforms and delivery tools, supporting effective implementation in client environments and ensuring we deliver ...

Power Platform Developer

Hiring Organisation
Hays Technology
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £48000/annum Up to £48,000 + Bonus + Benefits
Power Platform. As part of your role, you also play a crucial part in the implementation, maintenance and further development of Dynamics 365 CE (Customer Engagement), extending its functionality to meet business needs. This is an exciting role, forming part of a dynamic and forward-thinking team, with … process improvements and innovative solutions. Experience needed Proficient in the development of Power Apps (model-driven and canvas) and Power Automate workflows, to meet customer needs and improve business processes. Strong skills and abilities to configure and customise components of Dynamics 365 CE, including apps, workflows and Dataverse. Understanding ...

Corporate Account Manager

Hiring Organisation
Chess
Location
Alderley Edge, England, United Kingdom
with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions. Proactively create … convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives. Identify and win new logo clients within targeted customer profiles, delivering consistent new business success. Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ...

Accounting Software Trainer | SaaS Giant | Fully Remote

Hiring Organisation
Hyered
Location
Leeds, West Yorkshire, United Kingdom
delighted to be supporting a global SaaS giant with their search for a Finance Systems Trainer. This role offers the perfect blend of accounting, customer engagement, and technology. You’ll play a key role in the process becoming an expert in the system, delivering engaging training sessions … ensuring customer get the most out of the software. Key Responsibilities Delivery of post-implementation sessions, assisting customers with standard accounting processes Lead engaging training sessions, drop-in workshops, and refresher courses for users Respond to ad-hoc customer requests, tailoring sessions to their needs Create and improve ...

Accounting Software Trainer | SaaS Giant | Fully Remote

Hiring Organisation
Hyered
Location
Altrincham, Greater Manchester, United Kingdom
delighted to be supporting a global SaaS giant with their search for a Finance Systems Trainer. This role offers the perfect blend of accounting, customer engagement, and technology. You’ll play a key role in the process becoming an expert in the system, delivering engaging training sessions … ensuring customer get the most out of the software. Key Responsibilities Delivery of post-implementation sessions, assisting customers with standard accounting processes Lead engaging training sessions, drop-in workshops, and refresher courses for users Respond to ad-hoc customer requests, tailoring sessions to their needs Create and improve ...

Senior Growth & Performance Manager

Hiring Organisation
Harnham
Location
Leeds, England, United Kingdom
large-scale digital platform. Role & Responsibilities Own and develop performance frameworks to track and evaluate business performance Assess key drivers of growth across customer engagement, usage, and revenue Support strategic decision-making through structured analysis and business case development Evaluate and prioritise initiatives across product, marketing, and commercial ...

Delivery Lead

Hiring Organisation
Forward Role Recruitment
Location
West Yorkshire, England, United Kingdom
Business Delivery Lead | £60–70k | Hybrid (West Yorkshire) I’m working with a growing organisation operating in the customer engagement and loyalty tech space , partnering with major consumer brands to deliver large-scale acquisition, engagement and retention programmes. They’re now hiring a Business Delivery Lead ...

Senior CRM Executive

Hiring Organisation
Forward Role
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
fast-paced, collaborative environment where you'll have the chance to test ideas, optimise campaigns and play a key role in improving customer engagement. The role: Reporting to the CRM Manager, this role sits within a wider CRM team of 10 and plays a key role in delivering customer … growing focus on AI-driven targeting and optimisation. Responsibilities: Design and deliver insight-driven, personalised multi-channel CRM campaigns that hit commercial and customer goals. Execute campaigns flawlessly and on time through the CRM platform (Salesforce Marketing Cloud.). Work cross-functionally to ensure campaigns are consistent across ...

Conversation Analyst

Hiring Organisation
The Citation Group
Location
Wilmslow, England, United Kingdom
great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

Pre-Sales Engineer/Project Manager

Hiring Organisation
Tria Recruitment
Location
Liverpool, UK
below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...

Pre-Sales Engineer/Project Manager

Hiring Organisation
Tria Recruitment
Location
Hull, East Yorkshire, UK
below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...

Pre-Sales Engineer/Project Manager

Hiring Organisation
Tria Recruitment
Location
Newcastle upon Tyne, UK
below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...