16 of 16 Remote/Hybrid Customer Engagement Jobs in the North of England

client are seeking an experienced CRM Manager to lead and optimise customer relationship strategies within the. This role in Greater Manchester requires expertise in CRM systems and a focus on achieving customer engagement and retention goals. Client Details Our client is an SME technology firm in Greater … established marketing & digital function. Description The key responsibilities for the CRM Manager role will include: Develop and implement effective CRM strategies to enhance customer engagement and retention. Analyse customer data to identify trends and opportunities for growth. Provide mentorship and training to an in-house digital team. ...

Retention & Renewals Manager – Drive Churn Reduction & Customer Retention Sheffield | Hybrid | £45,000 | 12-Month FTC (Maternity Cover) Lead a high-performing customer-facing team and take ownership of renewals, retention, and churn reduction for a global SaaS organisation. Candidates must have a Retentions or Renewals background. Anna Maher … Recruitment is recruiting a Retention & Renewals Manager for a global SaaS organisation in Sheffield. This leadership role focuses on driving customer retention, managing renewals performance, and reducing churn , while leading a customer-facing team delivering measurable customer value. Key Responsibilities Lead, coach, and develop a team ...

London) Initial contract through end of 2026 We're looking for an experienced Senior Product Owner (Microsoft Dynamics 365 CE) to support a major customer transformation programme. This Outside IR35 contract offers long-term delivery work and hybrid working, with 1-2 days per week onsite in London. … lead the product direction for Dynamics 365 Customer Engagement , working closely with business stakeholders and delivery partners to implement customer service and sales capabilities as part of a wider CRM and Martech transformation. Key Responsibilities Own and prioritise the Dynamics 365 CE product backlog Strong hands ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

role requires a keen eye for detail, a strong problem-solving mindset, and collaboration with cross-functional teams to enhance warehouse productivity and meet customer demands. Join us in revolutionizing our warehouse operations and contributing to our organization's growth and success. Key Responsibilities Assessing client business requirements … documentation throughout the project. Design and Development of configuration changes over BY WMS system as per requirement. Engineer software changes (new features) to satisfy customer requirements. Engineer fixes to resolve software defects. Design technical solutions based on customer specification document. Create and execute test plans to verify software ...

responsible for shaping, designing, and governing secure IT solutions across razorblues client base. This role combines deep technical expertise with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Security, and Consulting teams to ensure all proposed solutions are secure, compliant … Windows Server, Microsoft 365, and next-generation firewalls, alongside a strong understanding of modern security frameworks and threat landscapes. Youll be comfortable switching between customer meetings, technical design sessions, and hands-on engineering work when required. A qualification recognised by IASME to certify Cyber Essentials Plus will be required ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Consulting, and Security Operations teams to ensure proposed solutions are secure, practical … technical advisor throughout delivery and service improvement activities. This is a hands-on consulting role in an MSP environment, focused on practical remediation and customer outcomes. The ideal candidate will have strong experience across Windows Server, Microsoft 365/Azure, and modern security technologies, and will be comfortable switching ...

Solutions Engineer is responsible for designing secure IT solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the Solution Architect team, Consulting, and Security Operations teams to ensure proposed solutions are secure, practical … technical advisor throughout delivery and service improvement activities. This is a hands-on consulting role in an MSP environment, focused on practical remediation and customer outcomes. The ideal candidate will have strong experience across Windows Server, Microsoft 365/Azure, and modern security technologies, and will be comfortable switching ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

Role As an Applications Engineer, you will work closely with the Sales and Technical teams to develop fully costed, technically accurate solutions tailored to customer requirements. You'll be part of a small, collaborative team responsible for translating customer needs into winning bids for both products and services. … experienced engineers and develop deep knowledge of the companys UPS technology. The role also offers flexibility with hybrid/remote working. Key Responsibilities Interpret customer specifications and translate them into technical proposals Create cost make-ups and produce accurate quotes for industrial UPS solutions Assist the Sales team during ...

agree on bespoke development strategies with each union, providing transparency into the value generated. This role provides significant opportunities for professional development, encouraging active engagement in individual and team growth activities. A key responsibility will be to initiate and maintain relationships with unions participating in the NUS ID pilot … management experience or a relevant qualification, coupled with a strong background in software or application development. You should be confident in account management and customer engagement, with a proven track record of working with a wide range of stakeholdersfrom student officers to technical teams. We are seeking someone ...

anywhere in the UK ** The Role - IT Project Manager, Healthcare IT Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused Project Manager. Responsibilities include: Planning, organising and overseeing multiple software integration projects Leading and delivering a clear plan encompassing the objectives … project Creating and maintaining project documentation Leading customer engagement during scheduled calls Working closely with customers to translate project objectives into an effective project plan Supporting implementation engineers to keep them on task and on time Handling change to preserve project plan commitments Your Background - IT Project Manager ...

specialist B2B market.This is a consultative, complex sales role focused on winning and expanding named strategic accounts through structured deal methodology, C-suite engagement, and long-cycle opportunity management. You will inherit qualified late-stage pipeline and work alongside a dedicated Solutions Consultant, allowing you to focus on account … stakeholder deals Track record managing long sales cycles of 6 to 12 months or more Strategic, named or enterprise account selling experience C-suite customer engagement experience Structured qualification methodology experience such as MEDDPIC, MEDDIC, MEDDICC, Challenger Sale, Miller Heiman or value-based selling frameworks Strong pipeline management ...

your team members Spend time with clients and prospects both in person and virtually building relationships, uncovering opportunities, and setting the standard for customer engagement Required Skills & Experience 3+ years proven track record in Telo and or IT B2B sales role, consistently achieving or exceeding targets 1+ year ...

industry knowledge to take ownership of their marketing strategy. It will be your responsibility to manage a website overhaul. You'll manage the full customer journey, from lead generation to conversion and retention, developing and delivering integrated marketing initiatives across website optimisation, content, digital channels, and CRM. This hands … role combines strategic planning with execution, using data and insight to align marketing activity with sales growth and customer success. Responsibilities: Develop and evolve the overall marketing strategy, aligning campaigns with business growth and sales objectives. Own and optimise the website as a core lead-generation engine, including content ...

work closely with the Head of Ecommerce to manage and optimise the Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This … looking for? We are keen to speak to candidates with hands on experience using Shopify who enjoy improving websites and spotting opportunities to enhance customer experience. You will be commercially curious, data led and comfortable working cross functionally with marketing, creative and operational teams. A basic understanding of Shopify ...