18 of 18 Remote/Hybrid Customer Engagement Jobs in the North of England

days remote, plus flexible working) A leading consumer technology business is seeking an experienced CRM leader to drive the next phase of its customer engagement strategy. Reporting into the Head of Performance Marketing, this is a high-impact role with responsibility f or shaping and evolving CRM performance … across the entire customer lifecycle. You'll work with a rich and complex customer dataset, leveraging data, automation, personalisation and emerging technologies to deliver measurable commercial outcomes and exceptional customer experiences. This is far more than a campaign delivery role. The successful candidate will play ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders on the future direction of their network estate. You'll combine deep technical expertise with the ability to translate business requirements into long … clearance is preferred; eligibility for SC will also be considered. ** The Role In a Nutshell This role sits at the intersection of technical leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service ...

Account Managers, suppliers and internal teams to support the full sales lifecycle. The role would suit someone with experience in sales support, inside sales, customer support, quotations, order tracking, supplier coordination or commercial administration within an IT, technology, reseller, distribution, managed services or customer-focused environment. You will … supporting customer engagement, preparing quotations, coordinating pricing and supplier information, maintaining CRM accuracy and helping ensure customers receive a responsive, professional and efficient service. Benefits £30,000 £40,000 basic salary Bonus/commission scheme Manchester office-based role (hybrid options post successful probationary period) Pension Career progression ...

drive the architecture and evolution of our Marketing Technology (Martech) ecosystem. This is a high-impact role where you’ll shape the future of customer engagement, working at the intersection of digital experience, AI, and scalable cloud platforms. You’ll partner closely with Product, Engineering, and Business teams … Doing Own and evolve Martech architecture and product roadmaps, aligning with business strategy and enterprise architecture Lead the design of scalable, integrated solutions across customer experience platforms, conversational AI, and automation Collaborate with product teams, engineers, and business stakeholders to deliver seamless, customer-centric solutions Drive alignment with ...

product strategy, proposition, priorities, and lifecycle decisions, while partnering closely with Business Development and other client‐facing teams on go‐to‐market planning, market engagement, and commercial execution. The Role As a Senior Product Manager, you will: Shape the direction and lifecycle for one or more products, balancing market … market planning, and launch readiness. What You’ll Do Strategic & Product Leadership Identify, validate, and prioritise market, client, and user needs through research, engagement, and analysis, translating insight into clear product decisions. Lead product positioning and proposition development for assigned products, and work with senior leadership and commercial colleagues ...

roadmap, delivery lifecycle and successful implementation of a suite of established digital products. Working closely with senior leadership, development teams, designers, QA engineers and customer stakeholders, you will drive product evolution whilst ensuring projects are delivered on time, within scope and to a high standard. The role combines product … strategy, client engagement and delivery leadership, making it ideal for someone who enjoys balancing roadmap ownership with hands-on project execution. Key responsibilities include: Owning and communicating product roadmaps across multiple digital products and platform modules. Leading discovery workshops, requirements gathering sessions and stakeholder engagement activities. Translating business ...

excellence to create secure, scalable, and insight-led digital solutions. The position is a Principal Software Development Engineer responsible for shaping the future of customer-facing digital platforms and technology solutions, guiding technical direction at scale, and building resilient platforms within a regulated environment. The role offers hybrid working … with travel to UK offices in Manchester, Reigate or Glasgow as required. Responsibilities Guide the architecture, design, and development of scalable customer and client platforms, implementing microservices and integrations across AWS and Azure, enhancing solutions such as AWS Connect, Genesys Cloud, payments, web portals, communications, and collection services. ...

youll help design tailored strategies that accelerate safe, responsible, and impactful AI adoption. This is a pre-sales and enablement role, combining strategic thinking, customer engagement, and technical leadership. Key Responsibilities Lead collaborative, strategic discussions with customers to shape their AI and Data roadmap. Identify opportunities where … define AI-driven solutions aligned with client goals. Develop and present industry-specific use cases with clear, measurable impact. Support proposals, solution scoping, and customer presentations. Ensure a smooth handover from strategy to delivery, building trust throughout the customer journey. Demonstrate both technical credibility and business insight, helping ...

company that's transforming the legal sector with an innovative software platform that automates complex legal workflows and dramatically reduces manual effort. With rapid customer growth and a strong pipeline of greenfield projects, it's an exciting time to join. As a Technical Consultant, you'll take … ownership of bespoke customer implementations, partnering closely with clients to understand their requirements and design, build and deliver cloud based solutions using Python and AWS. This is a senior, hands-on role where you'll combine technical expertise with customer engagement, influence solution design, make key technical ...

speaking to customers and building relationships. Ideally you'll have: Around 12 months+ experience in B2B sales, SDR, appointment setting, business development or outbound customer engagement. Excellent communication skills. Confidence speaking with decision-makers over the phone. A resilient, positive attitude. Based around the Altrincham area A desire ...

technologies and motivated by the opportunity to collaborate with a forward-thinking team. Youll play an active part in shaping the future of digital customer engagement, driving innovation, and helping to create experiences that truly make an impact. The role is office based (Manchester near Picadilly Station) with ...

Doing: Define and own the product vision, roadmap and long-term strategy. Take full ownership of the product backlog, ensuring priorities are aligned with customer needs and business goals. Lead product discovery activities, including customer interviews, feedback sessions and market research. Translate customer and commercial insights into … engineering teams. Work closely with development teams throughout the delivery lifecycle, supporting agile ceremonies and driving successful outcomes. Make informed prioritisation decisions that balance customer value, technical feasibility and commercial impact. Track product performance through KPIs and OKRs, using data to guide decision-making. Collaborate with sales, customer ...

Salary: £60,000 - £68,000 + Benefits Type: Permanent The Opportunity We're partnering with a growing organisation undertaking significant investment in its digital customer and commercial capabilities. As part of this journey, they are seeking an experienced CRM Functional Lead to take ownership of their HubSpot platform … drive best practice across marketing, sales, and customer operations. This role is ideal for someone who combines strong HubSpot expertise with stakeholder management, process improvement, and CRM strategy, ensuring the platform delivers measurable business value and supports future growth. Key Responsibilities Own the functional design, configuration, and ongoing evolution ...

development of commercial models, partnership agreements and value propositions. Work alongside Teltonika's Business Development teams to support partner-led sales opportunities and customer engagements. Act as the bridge between partners and Teltonika's Sales, Technical, Product Development and Marketing teams. Provide market feedback and partner insight to support … future product development. Support joint marketing initiatives, customer case studies and partner events. What we expect of you: Proven experience in a technical consulting, technology alliances, sales engineering or partner-facing role. Strong understanding of IoT hardware, networking, connectivity and solution architecture. Proven experience translating complex technical solutions into ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

responsible for ensuring clients receive an exceptional experience, consultants are successfully onboarded and supported, and new revenue opportunities are identified across existing and new customer engagements. What you will be doing: As an Account Manager, you will take ownership of key customer relationships, working closely with senior stakeholders … Building strong relationships with customers, understanding their business, technical challenges and future hiring or delivery needs Ensuring consultants and technical teams onboard smoothly onto customer projects Acting as a key point of contact for clients, ensuring satisfaction, resolving issues and maintaining strong engagement throughout delivery Identifying and developing ...