Remote Customer Engagement Jobs in the North of England

1 to 20 of 20 Customer Engagement Jobs in the North of England with Remote Work Options

Dynamics 365 CE/ CRM Support Consultant

Greater Manchester, United Kingdom
Hybrid / WFH Options
Nigel Frank International
to add to their specialist support team with a Dynamics 365 CE/CRM support consultant. The role will involve supporting my clients diverse customer base within an enthusiastic, progressive team environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on … prior experience in D365/Dynamics CRM systems support; growing exposure across a fantastic range of customer projects. This role offers full home based flexibility, with occasional requirement to travel to customer site/company office for meetings. The role offers... Fantastic career progression potential within a growing … Project based support analysis for new implementation projects Training users on new functionality/system changes Working closely with customers to provide top tier customer service and support Preferable skills for the role will include... Experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM (v2016) Ability more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Senior Solutions Architect - UC

Chorley, Lancashire, United Kingdom
Hybrid / WFH Options
Confidential
specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customer engagement, and be responsible for designing and implementing ... more »
Posted:

Operations & Commercial Assistant

Leeds, England, United Kingdom
Hybrid / WFH Options
Anstar Ltd
experienced remarkable growth. Anstar is widely recognised and highly regarded in the industry for exemplifying our core philosophies: trust, transparency, ethical conduct, and unwavering customer-centricity. These values have helped us forge strong partnerships with suppliers and customers who are at the heart of our business. As we continue … enthusiastic Ops & Commercial Assistant to join our team. In our close-knit and entrepreneurial environment, you'll manage Anstar's entire supply chain, drive customer engagement and improve our operational efficiency and performance. This is a fantastic opportunity to be part of a high-growth company where your … limited to: Order processing and follow-ups (POs, despatch notes, proformas, invoices, COAs) Supply and demand forecasting based on market conditions, macroeconomic environment and customer requirements Stock management and planning Operation and oversight of CRM and ERP software Liaising with warehouse for despatching orders and communicating updates and/ more »
Posted:

Vendor Alliance Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Chess
the business that interfaces with all departments along with both vendors and customers. “a great place to work, a great place to be a customer” The Role: This dynamic team includes individuals with a variety of experiences both in Vendor engagement and across the industry. They have a … to grow and hit vendor targets Work with Marketing and Vendor on maximising effective campaigns Work with Sales on driving up sales performance Drive customer engagement through Events/Webinars etc. Maximise opportunity for growth by understanding vendor product portfolio and driving new gross margin opportunities identifying potential … demonstrations Deliver Proof of Concepts (POC) Provide first-line technical support for software evaluations and/or pilot projects Support at external and internal customer facing events for all Chess Group Companies. Create internal software requests and POC implementation plans and monitor the approval process Monitor accurate and correct more »
Posted:

Project Manager

Remote, Bramhall, Greater Manchester, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Project Manager with experience in Software Consultancy Implementation to join their team. What you will be … business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients to ensure … a high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers Who you are! You will be an experienced Project or Programme Manager with the capability to deliver successful projects to external more »
Employment Type: Permanent
Salary: £65000 - £80000/annum
Posted:

Business Solutions Architect - Case Management Software

UK Remote, Wilmslow, Cheshire, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
I am working with a leading software company who are currently experiencing extremely quick growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Business Solutions Architect with experience in Case Management Software to join their team. This is a … multi-faceted role that encompasses, Implementation Consulting, Product Management, and Change Management in a customer-facing role. To apply I am looking for a Business Solutions Architect with experience in the Legal industry, specifically Case Management Software This will involve:- working with clients to map their business requirements and … workflows, and document templates in a low code environment. support sales through product demonstrations and the creation of prototypes. feed your unique knowledge of customer requirements into the product roadmap and design core products where appropriate. ensuring the successful adoption of the software across their clients through training, mentoring more »
Employment Type: Permanent
Salary: £70000 - £90000/annum
Posted:

Managed IT Services Presales Consultant

Newcastle-upon-Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

Senior Solutions Architect - UC

Chorley, Lancashire, North West, United Kingdom
Hybrid / WFH Options
Elite Group
specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customer engagement, and be responsible for designing and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales … across the Elites customer base. Some of the responsibilities of a Senior Solutions Architect at Elite include: Provide strategic customer engagement for the design and installation of new UC and UCaaS opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. … Engage with internal account managers to identify Cloud endpoint opportunities within the Elite customer base. Liaise with the wider business to provide expert consultancy and guidance on all UC and UCaaS services. Oversee the implementation of UC and UCaaS solutions, ensuring best practice is communicated and followed by the more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Managed IT Services Presales Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

Assistant Service Delivery Manager

Yorkshire, United Kingdom
Hybrid / WFH Options
National Highways
service delivery performance, working closely with multiple teams across the region including Highway Inspectors, TOC team and the Planning and Development teams. Manage local customer engagement and communication activities, as required, working closely with Service Delivery colleagues and contractors to identify and address service delivery requests, concerns, and … feedback in a timely and customer focused manner. Support the management of supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. To be successful Proven experience … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Managed IT Services Presales Consultant

Leeds, West Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

Associate Presales Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Apogee Corporation**
the internal Sales Force, ensuring industry standard and best practice solutions drawn from the Apogee/Argon portfolio of managed services are presented to customer that both meets their requirements and adds value to the customer engagement process, ultimately leading to successful sales outcomes. The role requires … to be passed to the delivery team on successful completion of the Sale opportunity. Supporting content for proposals and tenders. Managing client satisfaction throughout engagement and post engagement cycles. Pre-Sales education days displaying and demonstrating anything new or coming soon. Assisting with the learning and development of more »
Employment Type: Permanent, Work From Home
Posted:

Business Development Manager

Yorkshire, United Kingdom
Hybrid / WFH Options
Exalto Consulting
both current and future customers, you will ensure that your employer is represented in the best possible light, creating a pipeline of high-quality customer engagements. This role is perfect for individuals with experience in lead generation, sales, business development, or client engagement from any industry. While experience more »
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Sales Operations Expert

Manchester, North West, United Kingdom
Hybrid / WFH Options
STAFFORD-SHARP ASSOCIATES LTD
OTE 60k Hybrid role 3days in 2 days out Location: Northampton, Manchester, London or Chippenham Skills: Cloud, software, retention, onboarding, Microsoft, Azure M365, Sales, Customer success, Account manager. Are you ready to play a pivotal role in our Software Sales Team, embedded within our Technical Pre-Sales function of … Business Solutions and Services? We're looking for an experienced Cloud Sales Operations Expert to elevate our operations and customer success. You will have 3 years experience of cloud sales operation within the Microsoft portfolio Your mission will be to streamline and consolidate our Marketplace portfolio management across multiple … support all incoming communication from customers around support and licence/product queries. Manage the onboarding process for monthly billing until such time as customer engagements pass to the Customer Success Manager Proactively manage and secure software renewals working to a T-60-day renewal plan, working to more »
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Senior SQL Engineer (Data)

Preston, Lancashire, United Kingdom
Hybrid / WFH Options
Atlas Recruitment Group Limited
Data governance and Data quality practices throughout the organisation. What you'll need: * Good understanding of SQL and ideally SSIS. * Strong stakeholder management/customer engagement skillset. * Master Data Management knowledge and ideally experience with Semarchy or Informatica . more »
Employment Type: Permanent
Salary: £45000 - £48000/annum Bonus
Posted:

Customer Engagement Manager

Manchester, United Kingdom
Hybrid / WFH Options
Adria Solutions Ltd
Customer Engagement Manager We're seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! Customer Engagement Manager more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

Conversational AI Product Manager

Manchester, United Kingdom
Hybrid / WFH Options
BrightBox Group
Overview: The Conversational AI Product Manager will drive the development and implementation of AI-driven conversational solutions. This role involves shaping the future of customer engagement, working with cross-functional teams to create technologically advanced products that deliver exceptional user experiences. Responsibilities: - Lead the end-to-end product … for conversational AI solutions, from ideation to launch and beyond. - Collaborate with client teams to define product vision, strategy, and roadmap. - Gather and prioritise customer requirements, ensuring products meet and exceed user needs. - Develop detailed product specifications and user stories, and work closely with engineering teams to ensure timely more »
Employment Type: Contract
Rate: £550/day
Posted:

Technical Risk and Compliance Manager

Manchester, United Kingdom
Hybrid / WFH Options
Twist IT Recruitment
is offered with this role I am working with a leading software company who are currently experiencing rapid growth and a variety of exciting customer engagements across a variety of sectors, to support this they require a Technical Risk and Compliance Manager with experience in SaaS software. The role … testing, review output from security testing, and schedule remediation of any detected vulnerabilities. Liaise with external vendors to manage security and regulatory requirements. Sales & Customer Success Collaboration: Create and catalogue the responses made in Requests for Information or Requests for Proposal around the software security to ensure they provide … based on their evolving security posture. Respond to all aspects of security and compliance requests from current and prospective customers, including, input into the customer contracting process to ensure that they can meet the security requirements stipulated in agreements. Continuous Improvement: Demonstrate a continued improvement to their overall security more »
Employment Type: Permanent
Salary: £65000 - £80000/annum
Posted:

Omnichannel Marketing Manager - Ecommerce

Rotherham, South Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
CV Screen Ltd
products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of circa £40,000 DOE, this is a brilliant opportunity … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Senior D365 Developer - CE

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
Akkodis
CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »
Employment Type: Permanent
Salary: £50000 - £70000/annum
Posted:
Customer Engagement
the North of England
10th Percentile
£24,000
25th Percentile
£37,500
Median
£40,000
75th Percentile
£57,781
90th Percentile
£76,250