1 to 25 of 68 Remote/Hybrid Customer Service Jobs in the North of England

have an exciting opportunity for a Customer Service Administrator with a strong customer focused work ethic to join a friendly and fast paced team not far from Garforth. This is a brilliant opportunity for an Administrator who enjoys providing great customer service and is keen … looking for a hard-working individual who thrives in a busy environment and can easily multitask. If you're an individual with strong customer service skills looking for a challenging role where no two days are the same, this role is for you! The team are really friendly ...

summary Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre … drive IVR performance. In this role, you'll take ownership of our telephony platforms, ensuring they are configured, maintained, and continually improved to enhance customer experience, reduce unnecessary contact, and maximise operational efficiency. You'll play a key part in analysing performance data, maintaining accurate reporting, and providing valuable ...

difference to the support, services and components NHSBT provides to hospital transfusion teams. You will focus on learning from complex data drawn from customer feedback such as complaints, surveys, credits and compliments using well developed data analysis and IT skills to deliver meaningful and engaging reports. You will … customer and service data to identify insights and highlight areas for improvement to our service for hospitals. You will have regular contact with colleagues that provide services directly to hospitals as well as with hospital transfusion staff. You will be involved in national and regional projects ...

Customer Support Consultant Location: Leeds (hybrid after your probation) Salary: £26,300Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment Are you looking to take the next step in your career and apply your customer service skills … professional, office-based role We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with ...

Pensions Customer Administrator - Call centre role (Band 3) Service Area NHS Pensions Services - Inbound calls Location Newcastle (Hybrid Working) - MUST BE LOCATED WITHIN 40 MILES OF NEWCASTLE Recruitment Information Pay: 13.17 per hour Hours: 37.5 hours per week, Monday to Friday between 8:00am and 6:00pm Band … required 2+ times a month expectation Training & Equipment: Full IT equipment package and comprehensive training will be provided. About the Role As a Pensions Customer Administrator, you will play a vital role in delivering an outstanding customer experience for NHS Pension Scheme members, employers and stakeholders. Working ...

Business Analyst - CRM Transformation & Customer Experience Location: Manchester (Hybrid - 1 day per week in the office) Type: Permanent Salary: Competitive + Benefits The Opportunity An exciting opportunity has arisen for an experienced Business Analyst to join a growing organisation undergoing significant customer and digital transformation. You'll play … role in shaping and delivering CRM-led change initiatives, working across Sales, Marketing and Customer Service functions to improve customer journeys, optimise business processes, and drive technology-enabled transformation. The successful candidate will bring strong CRM implementation experience, exceptional stakeholder engagement skills, and a passion for continuous ...

Customer Helpdesk Consultant Location: Waterloo (hybrid after probation) Salary: £27,000Do you enjoy helping customers solve problems and get the most out of technology? Do you thrive in a fast-paced environment where no two days are the same InfoTrack’s Helpdesk Consultants are client-centric, tech-savvy … genuinely passionate about delivering outstanding customer service. If this sounds like you, you could be a great fit for our team.As a Helpdesk Consultant, you’ll be the first point of contact for InfoTrack clients, supporting them with navigating our platform, troubleshooting issues, and resolving queries. You’ll take ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. Youll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. Youll work closely ...

summary The IT Engineer will provide a proficient IM & T support services across the customer base. The post holder will be involved in the installation, configuration and maintenance of end user equipment, systems and software, and assisting with local data centre and communications technology requirements. Duties will also include … Engineer to work as part of the GM ICB IT Engineering Team. The IT Engineer role will provide a proficient IM & T support service across the customer base. The role being advertised is to cover the any locality across Greater Manchester, based on business requirements. Applicants must also ...

Service Designer (senior) you will be part of the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels … remote working and some onsite presence in our central Leeds offices. This is a Fixed Term Contract for 12 months. About the role As Service Designer (Senior) , youll be passionate about making a difference by driving brilliant design practice, bringing stakeholders on the journey with you. You will Deliver ...

Service Desk Analyst Remote/Liverpool (on site once a week) 3-6 months (could go perm) £150 per day (Inside IR35) A Service Desk Analyst is required for our client based in Liverpool. Occasional visits to the client site will be required. The successful candidate will provide … support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according to governance ...

Customer Support Administrator competitve + Hybrid Working + 4 Day working week + 30 hours contracted + Benefits Congleton, Cheshire (Commutable from: Sandbach, Macclesfield, Stoke-on-Trent, Leek, Northwich, Crewe, Stockport, Buxton) Do you have Customer Service experience and are Computer literate looking to work … full IT equipment and will ensure accurate supply of AI, Automation and IT tools to leading clients. This role would suit a Admin or Customer Support Assistant looking for a company who invest in their staff and have a great retention rate. The role. Hybird role - Monday - Thursday ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Connections Delivery Lead to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

+ excellent benefits Technical Sales & Support Engineer German Speaking Are you a German-speaking engineer with a passion for customer interaction and technical problem-solving? Do you enjoy combining your engineering knowledge with commercial support in a customer-facing role? We're recruiting on behalf of a leading … solution delivery while building strong long-term relationships. Key responsibilities include: Providing technical sales and engineering support to new and existing customers. Understanding customer requirements and recommending suitable engineering solutions. Responding to technical enquiries via telephone and email. Creating and interpreting engineering drawings using SolidWorks or similar CAD software. ...

Arbor MIS. Support schools in resolving system issues and improving their use of MIS. Respond to support requests and resolve issues within agreed service levels. Deliver high-quality customer service and build positive relationships with schools. Maintain accurate records and follow agreed support processes. About … will have: Experience supporting Arbor MIS. Experience in an IT support, customer service, or education technology environment. Strong communication and problem-solving skills. The ability to learn new software quickly. Good working knowledge of Microsoft Office. Desirable: Experience delivering Arbor training or consultancy. Knowledge of other MIS platforms ...

Description Purpose of the Role Reporting to the Service Delivery Team Leader, you will play a key role in delivering high-quality IT support across the business. Responsible for managing and resolving complex incidents and service requests within agreed service levels, you will act as a senior … escalation point for the Service Desk, providing expert technical support for end-user devices, applications, and infrastructure services. You will take ownership of challenging technical issues, support the development of colleagues through knowledge sharing and mentoring, and contribute to continuous service improvement initiatives. This is a highly technical ...

Technician - £26,000/£28,000 per annum - Bolton The Opportunity Principal IT is delighted to be working with a growing Managed Service Provider in Bolton to recruit a talented 2nd Line IT Support Engineer. This is an excellent opportunity for someone looking to further develop their career within … laptops. Managing Microsoft Intune device deployments. Resolving malware and security-related issues. Assisting with Microsoft 365 migrations, onboarding projects and infrastructure deployments. Delivering excellent customer service while working to agreed SLAs. What We're Looking For To be successful in this role, you'll ideally have ...

have a real passion for IT & Tech. A basic understanding of Windows 11, M365 and MS Operating Systems would all be beneficial - alongside excellent Customer Service skills. Candidates who can demonstrate a Computer Science/IT Degree background alongside previous Customer Service type employment would ...

week Working from home: 4 days per week Reports to: Director of Operations, Screening Working with: Analytics Team, Programme Managers, Data Quality Teams, Customer Service Administrators and the Testing & Development Teams Make data matter in healthcare At InHealth, we deliver vital diagnostic and screening services on behalf … First and foremost, youll ensure our existing services continue to run smoothly, delivering statutory reporting, operational insight and meeting regulator and customer requirements. Youll be supported by an experienced team who know the programmes inside out. From there, youll: Define and execute the data and analytics roadmap for DESP ...

skills ✔ Confidence using Microsoft Office and digital systems ✔ The ability to manage multiple priorities and work independently ✔ A collaborative approach and commitment to excellent customer service Experience in fundraising, the charity sector, social media or website content management is desirable but not essential. Why join us? Working … responding to enquiries relating to fundraising as and when required. Maintain positive relationships with internal and external stakeholders. Ensure a high standard of customer service is maintained at all times. 5. General Responsibilities Promote and uphold organisational values in all areas of work. Comply with all organisational policies ...

Role Name : Service Desk -- Level 1 Analyst Type : Contract – Inside IR35 Location : Chester, UK Hybrid/Remote :Hybrid Language : Spanish (native) + Italian (Native) + English : Spanish + English : German + English We have 3 roles, you can apply if you have any one of them. Role Type … office and keep that pattern JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Work as part of the 11x7 Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. ...

governance standards and Group expectations. You will support the Vice President and the wider UK management team, working closely with colleagues across HR, IT, Customer Service and Commercial. THE ROLE Corporate governance Maintain company governance records and statutory filings at Companies House. Coordinate internal reviews of management standards … Requests, ensuring timely and lawful responses. Support GDPR compliance including privacy notices, vendor due diligence and data-sharing agreements. Work with HR, IT and Customer Service to strengthen data handling and retention. Liaise with external counsel and the Group Data Protection Office on escalated matters. Competition law: coordinate ...