postcodes: CH1, CH2, CH3, CH4, CH5, CH6, CH41, CH42, CH43, CH44, CH45, CH46, CH49, CH62, CH63, CH64, CH65, CH66. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customerservice Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »
safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and learn. … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under the … and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and more »
Wigan, Greater Manchester, North West, United Kingdom
Fourteen IP Communications Ltd
At Fourteen IP we are passionate about our Innovation and communication we continuously strive to develop new ideas and solutions that will benefit our customer and our people, it is our vision to create the most innovative solutions for the hospitality industry, enabled by people and power by AI … yourself then this the role for you. The successful candidate will become an integral part of the business, helping to deliver exceptional levels of customerservice and innovation. The major responsibilities of the role include : Conduct, review, and document site surveys Install, test, maintain and repair equipment and … of the role: Needs to have an in-depth knowledge of how telecommunication equipment and services work, and be equipped to handle disruptions of service and establish solutions to deal with challenges as they arise in the field. Competent in all aspects of associated cabling works Must be able more »
Hull, North Humberside, North East, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customerservice in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customerservice Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for the … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager Effective … communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation in more »
analysis and liaising with the site-based Securitas management team to establish requirements and ensure delivery. Ensures a cohesive and effective relationship between the Customer and Securitas UK on all training related matters. Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the … customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework and adopt a coaching approach with their teams and reporting to the Central Securitas L&D so … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking (planning more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
the UKs largest Asset Rental company and leading provider of material handling equipment.Due to continued growth, we are seeking a skilled and motivated Field Service Engineer to join our progressive team in the Leeds area. Position Overview: As a Field Service Engineer, you will be responsible for providing … at peak efficiency. Executing repairs and replacements of faulty components and parts on-site. Collaborating closely with clients to understand and address specific forklift service requirements. Maintaining accurate and up-to-date service records. Offering technical assistance and guidance to clients on forklift operation and maintenance best practices. … Demonstrate good product knowledge gained from having experience of working on all aspects of forklift trucks, IC Engines, brake systems, hydraulics and electrics. Excellent customerservice and communication skills. Ability to work independently in a field service capacity. A valid driver's license. What we offer in more »
M&P Survey is currently looking for a Service Technician to come and join our team based at our main office in Ellesmere Port. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary from £24,500 per annum depending … to market including the most advanced GNSS, mobile mapping, 3D laser scanners, UAV'S and total station solutions available to geospatial professionals. About the Service Technician role: The Service Co-Ordinator is a key role within the Hexagon Geosystems organisation and in this position, you will provide a … comprehensive, efficient, and courteous service to our customers as well as providing our external sales teams with administrative support, to improve efficiency that will ultimately drive service revenue growth. Key responsibilities as our Service Technician will include: Servicing, repairing and the calibration of a variety of surveying more »
our p anel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation V ery high standard of work Who are Solus and whatcantheydo for … employees Holding several main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customerservice, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Budweiser Brewing Group UK&I
Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a CustomerService culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customerservice meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customerservice skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »
Wigan, Greater Manchester, North West, United Kingdom
Ainscough Crane Hire Ltd
Customer Support Administrator Due to internal promotion, Ainscough Crane Hire are looking for aCustomerSupport Administrator to join their successful team at Head Office in Standish, Wigan. Benefits for a Customer Support Administrator Bi-Annual retention bonus 24 days annual leave plus an additional day at 2 years' service and 5 years' service and every 5 years after Holiday purchase, the option to buy an additional 5 days each year (via salary sacrifice) Group life assurance 3 x basic salary Pension 4% employer 5% employees Online access to payslips, book and view holidays and personal info Access … also derived from the workplace culture that allows our team to perform their duties with passion and pride. Job Purpose/Objectives of a Customer Support Administrator Effective administration across three functional areas within theCustomerSupport team; gaining efficiencies through bulk completion of standardised tasks. Liaising with depots and providing more »
are self-taught in coding or have industry experience, we want to hear from you! As an Associate Engineer you will sit within our Customer Support function, where you will be responsible for creating software solutions to problems raised against our product suite. We will provide you with the … support, training, coaching and development you need to further your career at EMIS. You will receive support from Expert Developers, Engineering Managers, Customer Support Team Leaders, and Technical Directors, we will give you what you need to succeed. Please note this is a hybrid role and will require you … assist the wider development team. We are looking for you to lead in the championing of the prioritisation of outstanding problem tickets to ensure service to our customers. Other key responsibilities and accountabilities will include; Actively reduce outstanding problem ticket backlogs, relating to their chosen capability in their chosen more »
Newcastle, County Down, Northern Ireland, United Kingdom
Stacatruc
Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »
Bolton, Greater Manchester, North West, United Kingdom
Intercity Technology Limited
Are you passionate about IT? Thrive off providing excellent customerservice? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Tunstall Healthcare (UK) Ltd
have an exciting opportunity to join us as a Repairs Helpline Operator . Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of … repair calls from a variety of customers, ensuring correct procedures are followed and appropriate contractors called. You will also respond to calls received from service users to ensure that they provide reassurance, comfort, and assistance in a calm and friendly manner at all times. In addition, you will support … on out of hours service repairs calls for Tunstall service customers and Response Operations with no emergency tasks. The Ideal candidate: You will be a great listener, calm and collected, able to confidently communicate over the phone and have a reassuring tone and empathetic nature. Key skills and more »
Bolton, Greater Manchester, North West, United Kingdom
Solus Accident Repair Centres
such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customerservice, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »
Wakefield, West Yorkshire, Yorkshire, United Kingdom
Elevation Recruitment Limited
Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customerservice skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »
Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customerservice/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
customers main point of contact within the Company, including answering the phone, logging tickets, and monitoring emails Develop knowledge and understanding of customers Field customer inquiries to the relevant department Liaise with different departments within the company Report any customer concerns to the team leader or manager Desirable … experience/characteristics: Knowledge of effective customerservice Technical knowledge of current information technology Exceptional interpersonal skills Proven strong analytical, problem-solving, logical thinking, and decision-making skills Experience with database use (preferably SQL Server) Experience using and supporting Windows OS Experience dealing with customers face-to-face more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
Reliability Engineer to join the Strategic Maintenance Planning Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … Planning Team , you will help ensure that all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. Where you fit … Planning Team , you will help ensure that all operational assets have appropriate maintenance plans to ensure reliability, resilience and sustainability and ensure they fulfil customer and stakeholder expectations. This is achieved by applying the right maintenance at the right time to secure cost efficient asset reliability. You will: Be more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Prokool Ltd
communication & presentation skills Ability to manage technical and commercial aspects of projects Good technical & engineering acumen Willingness to learn new skills and applications Excellent customerservice & interaction skills High level of computer literacy and knowledge of standard MS office software packages Ability to work autonomously AutoCAD skills would more »
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
First Central Insurance & Technology Group
First Central employees are operating at the required competency and meeting regulatory requirements. Were all about people, so youll contribute to positive improvements to customer experience and outcomes, through continuous improvement, reporting and analysis of trends. Do you thrive to ensure the best customerservice and outcome … appraisal documentation within required timeframes Your experience: Providing coaching to employees Working in a quality assurance environment including risk and controls principles, focusing on customer outcomes Problem solving and continuous improvement principles Data analysis and translation of management information to tangible actions Private motor vehicle insurance industry, ideally in … adopt a logical approach to resolving problems Strong computer skills with experience in MS Office, particularly Word and Excel ACII Qualification (desired). Behaviours Customer focused Strives to deliver performance targets and drive business improvements to contribute to the success of the team and business Business acumen Self- motivated more »
Job Description This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products. Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise. In this role you will identify faults, repair, test and modify actuators in the field, carry out mechanical and electrical installations of actuators and associated retrofit adaption of components, pedestals and drive shafts more »
Barnsley, South Yorkshire, Yorkshire, United Kingdom
Major Recruitment (IT & Digital)
managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a …/DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customerservice and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up more »