Voice of the Client and Outcomes Analyst
- Hiring Organisation
- Hackajob Ltd
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
insights are integrated into continuous improvement and strategic initiatives. Regularly monitor and present the agreed client satisfaction, performance and behavioural metrics and support the development of strategies to address areas of concern. Support Product Managers and Business Leaders in solution development, as required. Key Skills and Qualifications Essential … Strong proficiency with data analysis tools (e.g., Excel, Power BI, Tableau, Adobe) and dashboard creation. Excellent written and verbal communication skills, with the ability to translate complex data into clear insights, trends and recommendations. Good knowledge of UKPI clients needs and behaviours, and our products, services and systems. Attention ...