IT Help Desk Manager
Sheffield, South Yorkshire, United Kingdom
Andy File Associates Ltd
Helpdesk Manager £40,000 - £45,000 Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy. Our client is a forward-thinking technology company (Managed Service Provider) specializing in cloud solutions, data management, and IT infrastructure services. Their … solutions to businesses across s number of industries. As they continue to expand and elevate their services, they are seeking an accomplished and dynamic Help Desk Manager to manage their helpdesk. Key Responsibilities: Lead, mentor, and manage a team of support professionals to ensure efficient ticket … low, usually less than 5 a week. After 6.00pm calls go to an outsourced answering service who assess call and pass to Engineer/Help Desk Manager on call if required. Qualifications: ITIL qualification is preferred. Proven experience in a senior technical people management role, particularly more »
Employment Type: Permanent
Salary: £40000 - £45000/annum
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