ITSM Jobs in the North of England

26 to 50 of 50 ITSM Jobs in the North of England

Senior Digital Systems Engineer

Stockport, United Kingdom
Hybrid / WFH Options
Mastercall Healthcare
ensuring the smooth functioning of IT systems, infrastructure, and services. The ideal candidate possesses a strong technical background and a comprehensive understanding of IT service management and cloud computing. The Senior Digital Systems Engineer will play a crucial role in driving the organisation's technological capabilities and ensuring the seamless … As an effective and highly capable team member, you will self-manage your workload and proactively pick up requests and other work through the ITSM tool. You will mentor and develop team members, ensuring continuous skill knowledge development and assist with recruitment and training. 2. Technical Service Delivery: Ensure the … Understanding of Cloud Services with a particular focus om Azuree Microsoft 365, coupled with and experience of traditional hosted technologies Extensive knowledge of IT service management with working knowledge of incident, problem and change management with ITIL framework Familiarity with ITIL for IT service management, with working knowledge of incidents more »
Employment Type: Permanent
Salary: £50.00 a year
Posted:

Senior Datacentre Engineer

Salford/Oldham, United Kingdom
Northern Care Alliance NHS Foundation Trust
pressure. Desirable Able to support large scale projects. Able to complete Change Management processes Knowledge and Experience Essential Experience of using IT Service Management (ITSM) Systems Experience focussing on IT infrastructure gained within an enterprise environment. Evidence of supporting IT solutions across multiple disciplines. Knowledge of IT "best practice" standards more »
Employment Type: Permanent
Salary: £37338.00 - £44962.00 a year
Posted:

Senior IT Communications Engineer

Salford/Oldham, United Kingdom
Northern Care Alliance NHS Foundation Trust
Desirable Able to support large scale projects. Able to complete Change Management processes Knowledge, Training and Experience Essential Experience of using IT Service Management (ITSM) Systems Experience focussing on IT infrastructure gained within an enterprise environment. Evidence of supporting IT solutions across multiple disciplines. Knowledge of IT "best practice" standards more »
Employment Type: Permanent
Salary: £37338.00 - £44962.00 a year
Posted:

Senior Networks Engineer

Salford/Oldham, United Kingdom
Northern Care Alliance NHS Foundation Trust
Desirable Able to support large scale projects. Able to complete Change Management processes Knowledge, Training and Experience Essential Experience of using IT Service Management (ITSM) Systems Experience focussing on IT infrastructure gained within an enterprise environment. Evidence of supporting IT solutions across multiple disciplines. Knowledge of IT "best practice" standards more »
Employment Type: Permanent
Salary: £37338.00 - £44962.00 a year
Posted:

Business Analyst

PR6, Chorley, Lancashire, United Kingdom
Hybrid / WFH Options
Tech4 Ltd
ensuring they have identified, documented, and converted customer requirements into clear, well defined, testable work items. The Business Analyst will work with the IT Service Management team to ensure a seamless handover is provided to the IT Service Management team to enable continued support for changes in the products, which more »
Employment Type: Permanent
Salary: £50000 - £55000/annum + excellent benefits
Posted:

Development Service Delivery Manager

Liverpool, United Kingdom
Hybrid / WFH Options
Mersey Care NHS Foundation Trust
equivalent experience Formal project management qualification (PRINCE2 and PRINCE2 Agile Practitioner) or ability to demonstrate substantial experience and success in delivering projects Formal IT Service Management qualification (ITIL) Experience Essential Substantial experience of successfully managing technical projects from conception through to transition into "business as usual" Expertise in defining and more »
Employment Type: Fixed-Term
Salary: £46148.00 - £52809.00 a year
Posted:

Primary Care Pathway Manager

Halifax, United Kingdom
NHS West Yorkshire Integrated Care Board
equivalent training and in-depth experience in relevant function, or working towards IM&T related qualification or equivalent specialist knowledge Desirable Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports. Experience Essential Extensive Experience of … of NHS IM&T requirements Knowledge and understanding of Primary Care and Primary Care systems Understanding of Caldicott/Confidentiality Desirable Experience of IT Service Management (ITIL) and IT Project Management (Prince2) including managing risks and issues, reporting progress and drafting associated papers and reports. Understanding of clinical governance, NSF more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

3rd Line Infrastructure Analyst

East Riding, Yorkshire, United Kingdom
Senitor Associates Limited
diagnose issues promptly, ensuring timely resolution. Work with technologies including the Microsoft stack, VMware, firewall vendors, storage vendors, backup vendors, and networking equipment. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Participate in a shift-rota during core business hours M-F more »
Employment Type: Permanent
Salary: £35,000
Posted:

Clinical Digital Transformation Lead

Wirral, United Kingdom
Hybrid / WFH Options
The Clatterbridge Cancer Centre NHSFT
with clinical leadership teams to deliver enhancements and new functionality of clinical systems to agreed timetables as part of project methodology. Experience of IT service management, systems management, event management, incident management, release management, change management, business cases, data reporting, customer communications and service level agreements. Demonstrable experience of Supplier more »
Employment Type: Permanent
Salary: £53755.00 - £60504.00 a year
Posted:

2nd Line IT Support Engineer

Chorley, Lancashire, North West, United Kingdom
Bowdon Associates Ltd
2nd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively to ensure more »
Employment Type: Permanent
Salary: £30,000
Posted:

Application Support Manager

North West London, London, United Kingdom
Asset Resourcing
and analytical abilities. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Familiarity with IT service management (ITSM) frameworks such as ITIL. Relevant certifications (e.g., PMP, CISSP, ITIL) advantageous. Company policy dictates all Digital Dept members work from their North London HQ twice more »
Employment Type: Permanent
Salary: £70,000
Posted:

Business Systems Analyst

Failsworth, Greater Manchester, United Kingdom
In Technology Group
cause analysis of application issues and creation of corrective action plans Support escalations for applications from the Service Desk Ensure compliance with the IT Service Management System (ITSMS) and any local procedures within our Group of businesses. Work with the Service Desk to maintain and manage a knowledge database of more »
Employment Type: Permanent
Salary: £30000 - £45000/annum benefits
Posted:

Business Systems Analyst

Oldham, Greater Manchester, North West, United Kingdom
In Technology Group Limited
cause analysis of application issues and creation of corrective action plans Support escalations for applications from the Service Desk Ensure compliance with the IT Service Management System (ITSMS) and any local procedures within our Group of businesses. Work with the Service Desk to maintain and manage a knowledge database of more »
Employment Type: Permanent
Salary: £45,000
Posted:

Service Management Lead

West Yorkshire, Yorkshire, United Kingdom
La Fosse Associates Ltd
enhancement of ITSM processes. West Yorkshire or London Based Your Role: You will focus on the strategic direction, governance, and ongoing enhancement of IT Service Management processes, with a focus on ITIL Service Design, Service Transition, and the IT Service Management Office. This role ensures that services are effectively designed … BC) teams across the organization. Maintain effective Change Management processes to reduce risk and ensure service stability. ITSMO Leadership: Establish and lead the IT Service Management Office (ITSMO), ensuring governance and oversight of all ITSM activities within the organization. Lead the development and optimization of ITSM tools and systems (e.g. … training and development plans to ensure team members maintain expertise in ITIL, ITSM practices, and service delivery. Requirements: 10+ years of experience in IT Service Management, including at least 5 years in a leadership role. ITIL Certification Proven experience in Service Design and Service Transition within complex IT environments. Strong more »
Employment Type: Permanent
Salary: £75,000
Posted:

ICT Operations Coordinator - Inside IR35

Ashton-Under-Lyne, Greater Manchester, North West
LA International Computer Consultants Ltd
service delivery, problem management and resolution * Experience of Managing Teams and Staff * Experience of desktop software & hardware configuration * Experience in the use of an ITSM LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT more »
Employment Type: Contract
Rate: £172
Posted:

IT Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hays Technology
of the Microsoft 365 suite of applications and solutions; experience supporting ICT systems, including printers, scanners, and audio/visual equipment. Familiarity with IT service management frameworks (e.g., ITIL) or information security standards (e.g., Cyber Essentials, ISO 27001) demonstrates a commitment to best practices and continuous improvement. Hays Specialist Recruitment more »
Employment Type: Permanent
Salary: £23000 - £29000/annum Up to £29,000
Posted:

Application Support Specialist

Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Hybrid / WFH Options
Reed Technology
travel, primarily within Europe. Develop and execute action plans to maintain compliance with standards such as ISO27001 and ISO9001 Address incidents logged through the ITSM Portal by end users and participate in the Major Incident Response Team. Participate in the On-Call Level 3 Application rotation to address high-priority more »
Employment Type: Permanent
Salary: £40000 - £50000/annum
Posted:

Infrastructure Support Engineer / Field Engineer - Merseyside

Sefton, Merseyside, United Kingdom
Experis
on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of IT service management best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation more »
Employment Type: Permanent
Salary: £32000/annum Car + Excellent Bens
Posted:

ITO Onsite Support Specialist

Castleford, West Yorkshire, Yorkshire, United Kingdom
Teva
user experience and follow through on action steps You will handle basic installation and maintenance of technical products You will handle tickets on the ITSM platform You will review, troubleshoot, and approve operational quality desktops, notebooks, printers, and associated peripherals Your experience and qualifications Do you have? Bachelor's degree … verbal and written Project Mgmt. experience Willingness to be available to travel as necessary to meet business requirements Are you? Well-versed in IT service management best practices Able to explain technical issues to non-technical customers in a clear and understandable manner Able to work in a fast-paced more »
Employment Type: Permanent
Posted:

Infrastructure Field Support Engineer - Liverpool

Sefton, Merseyside, United Kingdom
Experis
on proactive troubleshooting and delivering efficient, timely solutions. ITIL V3 Foundation certification (or equivalent) is a valuable asset, demonstrating a solid understanding of IT service management best practices. Proficient in stakeholder management, fostering collaborative relationships to ensure alignment on objectives and the successful delivery of services. Passionate about driving innovation more »
Employment Type: Permanent
Salary: £30000 - £32000/annum plus company vehicle
Posted:

Service Manager

Manchester, United Kingdom
Hays Technology
IT operations, providing high-quality service to our users, and maintaining compliance with government regulations. Key Responsibilities: Service Management: Develop, implement, and maintain IT service management processes and procedures. Monitor and report on service performance, ensuring SLAs are met. Collaborate with various departments to understand their IT needs and ensure more »
Employment Type: Contract
Rate: £475/day £475 Per Day (Inside IR35)
Posted:

2nd Line Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
etc.) and virtual environments (VMware, Hyper-V). Familiarity with networking principles (DNS, DHCP, TCP/IP, VPNs). Hands-on experience with IT service management tools (e.g., ServiceNow, Jira). Excellent customer service skills and the ability to communicate technical concepts to non-technical users. Ability to work well more »
Employment Type: Permanent
Salary: £35000/annum up to
Posted:

Network Engineer - CGEMJP00267801

Barrow-In-Furness, Cumbria, Barrow in Furness, United Kingdom
Experis
as part of a wider team. Daily duties: * Level 3 Network support. * Network incident diagnostics/resolution * Network change implementation via requests made via ITSM * Integrate within the established team * Demonstrate a strong 'can do' attitude and willingness to progress * Support & training will be provided to ensure further development * Form more »
Employment Type: Contract
Posted:

Graduate Business Development Executive

Manchester, North West, United Kingdom
Celsius
discovered the perfect place! Join one of the top 5 companies globally in their field! This international software vendor, headquartered in Europe, specialises in ITSM, Service Desk, and Facilities Software. With thousands of brand name clients worldwide, this company is a leader in its industry. The Role As a Graduate more »
Employment Type: Graduate
Salary: £30,000
Posted:

York- Technical support analyst - £23-25K

East Riding, Yorkshire, United Kingdom
Senitor Associates Limited
a similar Service Desk role, this vacancy is suited for someone willing to 'hit the ground running', having knowledge and experience of using an ITSM tool alongside ITIL understanding. Roles & Responsibilities: Respond to technical support inquiries via email, phone, or chat. Troubleshoot and resolve technical issues for customers. Escalate complex … external customers, outside of the core business hours. Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution. Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates. Understand, adhere to, and promote IT security best practices. Completing administrative more »
Employment Type: Permanent
Salary: £22,000
Posted:
ITSM
the North of England
10th Percentile
£26,067
25th Percentile
£32,114
Median
£45,000
75th Percentile
£53,750
90th Percentile
£65,000