2 of 2 Incident Manager Jobs in the North of England

business community. Please do not contact the recruiter directly. About the job you’re considering An exciting opportunity to join Capgemini as a Major Incident Manager Lead, supporting a diverse portfolio of high-profile clients. In this role, you will lead and oversee the end-to-end major … incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely response and recovery actions, and provide ...

teams to diagnose defects and validate fixes prior to deployment. Ensure incidents were correctly logged and tracked through JIRA and ServiceNow. Provide executive-level incident and quality reporting during crisis management events. Work closely with QA and Test teams to support validation of defect fixes prior to release. ...