1 to 25 of 91 Remote/Hybrid Service Delivery Jobs in the North of England

solutions across hardware, software, and services. To support this next stage of growth, we are looking for an experienced and inspirational Head of Technical Service Delivery to lead the continued development of our UK Service and Maintenance function. This is a significant leadership opportunity for someone … clear ambition for the future. Over the last 12 months, we have transitioned to an outsourced field maintenance model and invested in strengthening our service delivery capability. The opportunity is to take them to the next level - creating a more agile, accountable, data-driven, and high-performing service ...

About the role We’re looking for an experienced IT Service Delivery Manager to take a key role in the coordination and governance of our Secure Working Environment (SWE) . We can offer flexibility on base location, with the role able to be based from … main UK hubs, including Newcastle, Derby, Leeds, Maxim, Warrington, London or Birmingham . You’ll be responsible for ensuring key elements of the service are delivered effectively, remain financially sustainable, provide value for money and continue to meet the evolving needs of the business. Working closely with our managed ...

About the role We’re looking for an experienced IT Service Delivery Manager to take a key role in the coordination and governance of our Secure Working Environment (SWE) . We can offer flexibility on base location, with the role able to be based from … main UK hubs, including Newcastle, Derby, Leeds, Maxim, Warrington, London or Birmingham . You’ll be responsible for ensuring key elements of the service are delivered effectively, remain financially sustainable, provide value for money and continue to meet the evolving needs of the business. Working closely with our managed ...

Head of Oracle Service Delivery Management Locations Belfast, Birmingham, Edinburgh, London, Manchester, Newcastle upon Tyne, United Kingdom Head of Oracle Service Delivery Management Lead Customer Success, Service Excellence and Growth Across One of the UK's Largest Oracle Managed Services Practices The Opportunity … looking for an experienced service management leader to take ownership of the Service Delivery Management function within our Enterprise Applications ASPIRE Managed Services business. Leading a team of Service Delivery Managers, you'll shape service strategy, drive customer success, and help some ...

Position Title: Senior Manager Regional Service Delivery GB & EMENA (GB) Position Type: Regular - Full-Time Requisition ID: 44898 In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the Role … McCain has embarked on an ambitious digital transformation spanning Agriculture, Manufacturing, and Commercial capabilities - all in service of our purpose: Celebrating real connections through delicious, planet-friendly food. As Sr Manager, Regional Service Delivery for EMENA/GBI, you will be the primary liaison between our Digital ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring the effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team … Service Operations Division, you'll play a key role in ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

Head of Service (Security Systems/Engineering) £55,000 - £60,000 + Progression + Enhanced Holidays + Company Van + Hybrid Working + Company Benefits Liverpool Are you a Service Manager or Head of Service from a security, engineering or technical background, looking to take ownership … service operations within a growing engineering business? This company specialises in integrated security solutions, including bespoke security gates and barriers, CCTV, access control and perimeter protection systems for commercial and industrial clients. On offer is the opportunity to take a leading role in developing and managing service operations ...

Primary Care and N3i's wider contracted customer base. This role requires an experienced leader with a strong background in Primary Care clinical systems, service delivery and customer-facing support. Main duties of the job Key Responsibilities Leadership and line management of the DOTS team, including senior … specialist staff, ensuring capacity is matched to contracted demand and priority work. Delivery of the DOTS service against contracted deliverables, service levels and KPIs, with accurate and timely reporting to customers and to N3i leadership. Ownership of the customer training and enablement offer, including Training Needs Analysis ...

Holdsworth Recruitment are excited to be partnering with an established organisation to recruit an IT Service Delivery Manager. This is an opportunity to lead an IT support team and improve how technology services are delivered across the business. Youll oversee day-to-day service performance, support your … team and work with colleagues to make IT services more effective. Key Responsibilities Leading and developing the IT support team Overseeing incidents, service requests and changes Monitoring service levels and sharing performance updates Working with suppliers and internal teams to improve service delivery Experience, Qualifications ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join … team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate ...

base + Bonus + Benefits. The opportunity: Transform a large-scale technology operation, challenge the status quo and build a first-class customer delivery function. Are you a senior technology operations or professional services leader who knows how to turn underperforming operations into high-performing, customer-focused teams … combine strategic vision with the practical ability to make things happen. The business has reached a pivotal point. Its technology, people and customer delivery capabilities provide a strong foundation, but there is a clear opportunity to raise standards, improve quality, streamline processes and create a more joined-up, efficient ...

will involve taking the day-to-day lead on the administration of three large DB pension schemes, with a particular emphasis on client management, service delivery and building strong relationships with key stakeholders. It offers the opportunity to take greater ownership of client relationships while remaining closely involved … technical and operational delivery of complex DB administration.Opportunity to deputise for the manager. The Role You will act as a key point of contact for three large Defined Benefit schemes, ensuring a high-quality administration service and supporting the effective management of client relationships. Responsibilities will include: Leading ...

Senior Technical Delivery Manager (Manchester - 3 days on-site) About Finova Finova is the UK's leading lending and savings technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network … more efficiently and reduce operational costs - all while staying fully compliant in a fast-moving market. About the Role The Senior Technical Delivery Manager leads the delivery of high‐impact software delivery across the Finova ecosystem. Operating at a strategic level, this role drives multi‐squad execution ...

harness the power of technology, data, artificial intelligence and innovation to improve outcomes for residents, businesses and staff while delivering sustainable efficiency and service improvement.Reporting to the Executive Director of Corporate Resources, you will lead a diverse portfolio spanning ICT operations, cyber security, digital transformation, data and reporting, enterprise … ambitions for a modern, responsive and digitally enabled future.About the RoleAs Assistant Director of Technology and Innovation, you will:• lead the development and delivery of the council's Digital Strategy and overall approach to digital, technology and innovation• drive organisation-wide digital innovation and empower services through technology• champion ...

Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domainexpertisewith end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. Top-tier Oracle … Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding €347m/£302m , Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services ...

Version 1 is seeking a Head of Oracle Service Delivery Management to lead a team of Service Delivery Managers and drive exceptional outcomes for enterprise Oracle environments. You will shape service strategy, own governance, and partner with sales to maximise account value across Oracle SaaS ...

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery across stores, distribution centres, and offices. You will manage incidents, problems, changes, and improvements while building strong relationships with stakeholders and external partners. You will lead … small team of Field Engineers, coordinate field activities, and ensure service performance meets SLAs. Hybrid or on-site work is possible with some travel required. #J-18808-Ljbffr ...

Technology is hiring a SAP Service Delivery Manager to lead a strategic global SAP engagement in a hybrid model with onsite presence in Yorkshire. You will anchor the account, drive service delivery excellence, governance and growth, while coordinating with Sales, Presales, and Delivery teams. Seeking ...

looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As the Senior Service Delivery Manager for MIDAS (Motorway Incident Detection and Automatic Signalling … supporting operational decision-making within Regional Control Centres and contributing to safer, smoother and more reliable journeys for road users. You will lead the delivery and optimisation of this nationally significant service, ensuring performance, availability and customer outcomes remain at the forefront of service management activities. Working ...

senior leadership role with the freedom to shape how AQA supports and manages its enterprise applications. You’ll move the function towards proactive service excellence, ensuring reliable, resilient and well-governed live services that give users the support they need. The portfolio includes Dynamics 365, Power Platform, Workday … scope continuing to grow. You’ll join the Enterprise Applications leadership team and lead the application support function. You’ll bring together internal teams, service owners and suppliers, put governance and customer experience at the centre of live service and ensure new and changed applications can move smoothly ...

Opencast is seeking an experienced IT Service Delivery Manager to lead the Service Desk and drive ITIL-aligned processes. Based at our Newcastle HQ, you will manage incidents up to 3rd line, mentor colleagues, and ensure high-quality support across teams. This hands-on role requires strong ...