support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance servicedelivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Clarion Housing Group
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Remote, Bramhall, Greater Manchester, United Kingdom Hybrid / WFH Options
Twist IT Recruitment
the overall business. A role that encompasses Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the ServiceDelivery customer engagement process and driving continuous improvement Managing finances, planning, risk, and client stakeholders and relationships Proactively managing and communicating with clients … teams and understand the complexities of a product You will have proven experience managing projects using Agile methodologies and be capable of driving iterative delivery in a fast-moving environment. You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders, and clients with more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Arla Foods Plc
related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, servicedelivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Circle Group
interface with customers during incidents, providing clear and reassuring communication. Technical Queries: Address customer inquiries with confidence and clarity. Prioritize Customer Needs: Conduct regular servicedelivery meetings to enhance customer satisfaction. Incident Reporting: Ensure timely and accurate reporting of security incidents to senior management and stakeholders. Team Leadership … analytical abilities to troubleshoot and develop efficient solutions. Crisis Management: Maintain composure and lead effectively during high-stress incidents. Operational Excellence: Metrics Matter: Monitor service level agreements (SLAs) and investigate deviations. Documentation and Compliance: Maintain comprehensive records of procedures and training requirements. Cross-Functional Collaboration: Work with internal departments … such as IT, Risk Management, and Compliance to ensure a holistic approach to security. Third Party Collaboration: Ensure external vendors and service providers align with SOC's security objectives and standards. Resource Allocation: Efficiently allocate resources to ensure optimal SOC performance. Qualifications Proven experience in a leadership role within more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and servicedelivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
to accept) will be to build out & optimise ER processes for our customers that facilitates them navigating ER issues via our award-winning self-service platform. If you have excellent analytical skills, are process-driven, but perhaps more importantly, love building out new processes & methods for others to follow … best practice and client, legislative and technology opportunities, and constraints + Representing and effectively articulating the capabilities and potential of the AdviserPlus technologies and servicedelivery model + Facilitating workshops of working groups to map the transition from the as is state to the to be design + … Best practice process modelling experience (e.g. BPMN) Whats on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more. Sounds like more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Sii Poland
Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the servicedelivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »
Manchester Area, United Kingdom Hybrid / WFH Options
Sii Poland
Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the servicedelivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »
Sheffield, England, United Kingdom Hybrid / WFH Options
Sii Poland
Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the servicedelivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »
Leeds, England, United Kingdom Hybrid / WFH Options
Sii Poland
Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the servicedelivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »
Newcastle Upon Tyne, England, United Kingdom Hybrid / WFH Options
Sii Poland
Liverpool, Manchester, Edinburgh) who are willing to travel daily to support our client offices. The primary responsibility of this role is to install, diagnose, service, and maintain high-end products as well as other computer-related products including desktops, laptops, printers, standard software, high-end servers, networking devices, storage … Perform installations, moves, adds, and changes (IMAC) Test and certify PCs, networks, servers, and client-approved applications Ensure customer satisfaction and professionalism throughout the servicedelivery transaction Your skills : Minimum 2 years of hands-on technical experience Knowledge of Active Directory/Exchange Server and operating systems Knowledge more »
Chester, Cheshire, North West, United Kingdom Hybrid / WFH Options
HR Solutions
you excel at creating interactive content, videos, infographics, and imagery, this role is perfect for you. Your creative and copywriting skills will support the servicedelivery team and enhance the client experience. Additionally, you will analyse digital marketing activities, provide insights, recommend actions, and identify opportunities for innovation … package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services The Company more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
to the next stage of highly exciting growth! Your day to day will look like: Create the affiliate programme strategy and ensure its efficient delivery and optimisation to drive performance and revenue growth Lead the Affiliate team ensuring they deliver a quality and consistent support to brand partners and … affiliate platforms, working with the marketing function and conducting regular market research. Act as a key contact for affiliate partners, ensuring best in class servicedelivery to them through effective processes and reporting to leverage long term, successful commercial relationships and growth Your skills & experience: A minimum of more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
role with a plethora of company benefits? On offer is the opportunity to perform surveys and inspections, assessing the design, manufacture, and of in-service engineering assets against agreed Codes, Standards, specifications and procedures, using experience and knowledge appropriate for routine solutions. You will be familiar with PSSR/… client management as appropriate, by acting as point of contact to effectively manage client relationships and make recommendations based on client feedback to improve ServiceDelivery and to help build the business. Produce the deliverable (reports/certificates/documents) within the agreed broad parameters in an appropriate more »
Middlesbrough, North Yorkshire, North East, United Kingdom Hybrid / WFH Options
Central Employment Agency (North East) Limited
current customers, e.g. an SEO client may be interested in running a Google/Bing Ads campaign Work closely with the SEO and PPC servicedelivery teams Experience required: An ability to prospect via a range of B2B outbound channels 9i Minimum of 2-3 years experience in more »
area for the NHS and InHealth making it an exciting time to be involved. InHealth currently support the NHS with software, bookings, a triage service, Nurse led TLHCs and mobile CT scanning. Main duties of the job We need people with the passion and drive to help shape the … In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and … area for the NHS and InHealth making it an exciting time to be involved. InHealth currently support the NHS with software, bookings, a triage service, Nurse led TLHCs and mobile CT scanning. We need people with the passion and drive to help shape the future of our services and more »
Manchester Area, United Kingdom Hybrid / WFH Options
Talent
successful relationships with application business and technical owners. Support the implementation of infrastructure and ensure its smooth operation. Create and maintain end-to-end service monitoring for efficient service delivery. Provision and upgrade business-critical infrastructure systems, including hardware installations and software configurations. About you: Proficiency in collaborating more »
organisations, care providers, third sector and voluntary organisations and legal representatives The post-holder will be regularly required to communicate using various media to service users and or their representatives INFORMATION RESOURCES, ANALYSIS AND DECISION MAKING The post-holder will be required to communicate effectively and facilitate effective communication … organisations, care providers, third sector and voluntary organisations and legal representatives The post-holder will be regularly required to communicate using various media to service users and or their representatives The post-holder will work with partnership organisations to ensure that the system is implemented to ensure service … the outcomes of the relevant training PLANNING & ORGANISATION The post-holder will update and input into systems to support the efficient, timely and knowledgeable delivery of the required functions of the NHS Funded Care Team. The post holder will ensure streamlined and user friendly IT systems that accurately record more »
Manchester Area, United Kingdom Hybrid / WFH Options
InPaaS Group
opportunities within your small set of customers Manage a small set of enterprise and mid-market accounts within the vertical or sector Oversee the delivery throughout the project and own the commercial relationship Ensure a smooth transition into delivery and then a smooth transition into Service Delivery. … the software market, either of the Hosted Applications, managed hosted, software solutions, CRM, SaaS, electronic office products sectors, or one closely related where customer service is of paramount importance Significant track record of developing routes to the Enterprise & Mid-Market place and driving exceptional sales performance Thrive in high more »