decision-making. BusinessOperations Leadonallofficeandworkfromhomefunctionsincludingserviceprovision,maintenance, insurances, H&S, and contracts with suppliers and landlords representatives. Supportdeliveryofourpeopleandculturestrategy. Overseeourpeopleprocessesincludingrecruitment,onboardingandoffboarding,staffcontracts,holidayandabsencerecords. Maintainaccuratedocumentationandensureregularreviewsofsafetyandoperational processes. Knowledge,Experience,andAttributes Confidentusingandmaintainingdigitalplatformsandsystems(e.g.CRM,AMS,online communities, IT tools). Skilledinusingdigitaltools,andininterestinimplementingAI,toimproveoperational efficiency and UX. Data-literate,withexperiencesupportingcolleaguestousesystemsfordata-leddecision making. Experienceinchangemanagementorembeddingnewsystemsorprocessesacrossan organisation. Confidentinsupplierandstakeholdercoordinationtodeliveronagreedservicelevels. Experienceinoperations,officecoordination … solving skills, with an ability to prioritise and deliver against competing deadlines. Knowledgeorinterestofemployeeownershipandexperienceworkingina purpose led organisation. WhatConstitutesSuccessinThisRole? Successinthisrolewillmeandeliveringhigh performing digital systems that enhance member experience, strengthen engagement, and enable growth through smarter use of data. Strong supplier relationships and effective cost management will demonstrate tangible impact. ...