Lead Service Desk Engineer
- Hiring Organisation
- SRG
- Location
- Altrincham, Cheshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
Providing first-class technical support both remotely and on-site. Acting as the main escalation point for more complex support and infrastructure issues. Administering user accounts, permissions and access requests. Coordinating new starter and leaver processes. Supporting infrastructure upgrades and wider technology projects. Working closely with internal departments … deliver an excellent end-user experience. Contributing to international and regional IT initiatives as required. Technology Stack You'll work across a varied technical environment that includes: Microsoft 365 Microsoft Entra ID Windows 10 and Windows 11 Windows Server LAN, WAN and wireless networking technologies VoIP and unified communications ...