2nd/3rd Line Support
- Hiring Organisation
- Purple Placements
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
regular travel to customer sites when required. You will play a key role in providing high-level technical support, handling escalations, and contributing to infrastructure projects, while still remaining hands-on. Key Responsibilities for 2nd/3rd Line Support Provide 2nd/3rd line support, acting as an escalation … from head office and on-site support at customer locations Proactively monitor systems and resolve issues before they impact users Support and maintain IT infrastructure, networks, and virtual environments Assist with and lead on technical projects, upgrades, and system improvements Liaise with 3rd party vendors and suppliers Ensure systems ...