2nd/3rdLine Support Engineer - £30,000 +Bonus +Benefits – Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to … 3rdline Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rdLine Support Engineer to join the team and help support our customers. As our new 2nd/3rdLine Support Engineer you will … be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rdLine Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and More ❯
Job Title: 3rdLineEngineer Location: Manchester (office-based) Salary: £40k About the Role We are looking for an experienced 3rdLineEngineer to join our team in the Northwest. This is a key technical role, providing advanced support and working on complex IT issues and projects. As a 3rd … ownership of infrastructure improvements. You will work closely with other engineers and support staff to ensure the stability and performance of our IT systems. Key Responsibilities Manage and resolve 3rdline technical incidents and service requests Support and maintain servers, networks, and cloud platforms Troubleshoot complex hardware, software, and infrastructure issues Assist with IT projects and system … upgrades Document solutions, processes, and technical procedures Provide guidance and support to 1st and 2nd line engineers Skills and Experience Proven experience in a 3rdLineEngineer or similar senior IT support role Strong knowledge of Windows Server, Active Directory, and Microsoft 365 Experience with networking (switches, firewalls, routing) Virtualisation experience (VMware/ More ❯
Eaglescliffe, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
3rdLineEngineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you Are you currently working at 3rdline at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring … ideas to the table? Then this is the job for you. As a 3rdlineengineer, you ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rdlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You ll need to have a More ❯
Teesside, Stockton-on-Tees, County Durham, United Kingdom Hybrid / WFH Options
CRG TEC
3rdLineEngineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you… Are you currently working at 3rdline at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring … ideas to the table? Then this is the job for you. As a 3rdlineengineer, you’ll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rdlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. You’ll need to have a More ❯
Grimsby, South Humberside, England, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
Network Engineer (3rdLine Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLine support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLine Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
Network Engineer (3rdLine Support) Grimsby £50,000 to £60,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a Network Engineer, or similar, at Level 3 looking to take up more responsibility managing an entire network within a leading logistics solution company, looking to develop and progress your career … projects, reviewing the whole network and continuous technical development. The ideal Network Engineer or similar would have come from a background in network management or similar at 3rdLine Level, with experience in service desk management. The Role : Supporting and mentoring 1st and 2nd Line engineers Network monitoring and management Overall reviewing of … network and working of delivering a variety of projects The Person : Experience in 3rdLine support or similar Experience in management of networks Ability to work independently and at pace Keywords : Network Engineer, 3rdLine Support, IT Support, Infrastructure, Networking, Network Management, Grimsby, Hull Reference : 21179 If you are interested in this More ❯
Be the Go-To 3rdLine Expert in a Busy, Friendly MSP Our client, a highly respected Managed Service Provider (MSP) based in the North West, is looking for a talented 3rdLine Support Engineer to join their growing service desk team. With over two decades of experience delivering exceptional IT support … to a wide variety of clients, they pride themselves on solving problems quickly, communicating clearly, and keeping systems running smoothly. About the Role This is a hands-on 3rdline support role where you'll be the right-hand person to the senior engineer. You'll handle complex escalations, guide and mentor 1st and 2nd line … you working across a broad tech stack, diving into tricky issues, and ensuring clients get the high-quality support they expect. What You'll Be Doing Take ownership of 3rdline escalations from the service desk, troubleshooting and resolving complex technical issues. Support 1st and 2nd line engineers with guidance, knowledge sharing, and hands-on More ❯
We are looking for an experienced 3rdline IT Support Engineer who is looking to join a well-established and growing IT provider. Role 3rdLine IT Support Engineer Location Remote with travel to Barnsley office and customer related travel Salary Up to £42k with full expenses - overtime & out of … hours pay and bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the 3rdLine IT Support Engineer within the UK Technical function covering Cloud & Server infrastructure and systems. Project Delivery Working alongside the delivery team you’ll be primarily assigned to the delivery of … for delivery. Implementation of network solutions with post implementation support. Handover of project delivery to Service Desk and, where required, training of Service Desk Analysts. Service Desk Act as 3rdLine escalation point for Service Desk incident tickets. Investigation and resolution of allocated Incident Tickets and Event Notifications with agreed client Incident Categorisations with associated Service Level More ❯
Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
CRG TEC
rd LineEngineer Teesside £35 - 42k plus benefits Hybrid The Opportunity for you Are you currently working at 3rdline at an MSP, and looking to join a company that offers training, development, and progression? Or are you looking to actually contribute to an MSP where your ideas are heard and bring ideas … to the table? Then this is the job for you. As a 3 rd lineengineer, youll be based in the Teesside office for this MSP. These have recently won contracts and in turn, needs to grow out their team. This MSP has seen employees progress from apprentices right the way through to directors definitely room … looking for an engineer who's got their finger on the pulse by way of new tech within the industry. This role is for a 2nd/3rdlineengineer who may have hit a glass ceiling in their current company and wants to progress their career. Youll need to have a whats More ❯
Altrincham, Cheshire, England, United Kingdom Hybrid / WFH Options
ALTECH GROUP LTD
Senior 3rdLine Infrastructure Engineer | Upto £70,000 Basic | Altrincham - Hybrid The Company Fintech organisation. They are passionate about delivering innovative, tech-driven solutions that make financial management straightforward. They are looking for a highly skilled and experienced 3rdLine Infrastructure Engineer to join the infrastructure team. This role requires … the final escalation point for complex technical issues across servers, networks, and storage. Diagnose and resolve deep technical problems, providing clear explanations and mentoring to 1st and 2nd line engineers. Manage, maintain, and optimise infrastructure including: Windows Server/Active Directory (including GPO) VMware vSphere (HA/DRS, vSwitches, performance tuning) Linux Systems (Ubuntu, services, automation, troubleshooting) Networking … Active Directory: Deep understanding of AD internals, authentication protocols, and directory services. Virtualisation: Expert knowledge of VMware vSphere (vCenter, ESXi, clustering, storage, networking). Linux Administration: Strong command-line expertise, system hardening, and cross-platform integration. Networking: In-depth TCP/IP knowledge, subnetting, routing, switching, and performance analysis. Storage & Backup: RAID design, SAN/NAS, vSAN, snapshot More ❯
3rdLine Infrastructure Engineer required by Speke, Liverpool company. Skills required - Azure, Office 365 Admin, Intune. This is a fantastic opportunity to play a pivotal role in a growing company, with a salary of up to £40k. As part of a small, dynamic IT department, you will directly impact the company's infrastructure and lead More ❯