Proven knowledge of: Windows Server and Desktop OS, Active Directory, SCCM, Intune, etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users More ❯
Sale, Trafford, Greater Manchester, United Kingdom
ISR RECRUITMENT LIMITED
Proven knowledge of: Windows Server and Desktop OS, Active Directory, SCCM, Intune, etc. VMware, Azure, Office 365, LAN/WAN and Email hygiene tools Cisco, Meraki, Palo Alto and VoIP technologies Familiarity with: Cybersecurity principles and cloud infrastructure ITSM platforms and ITIL-based service management Windows systems installation, maintenance and troubleshooting Experience supporting both on-site and remote international users More ❯
understanding of data flow and system design principles, and experience designing or testing infrastructure solutions. Knowledge of modern technologies, such as AWS, Microsoft Azure, Windows Server, VMware, Office 365, VoIP, and wireless networking (certifications are a plus). Highly proficient in Microsoft Office tools including Word, Excel, PowerPoint, and Visio, plus experience with diagramming and data flow design tools. Analytical More ❯
knowledge of computer hardware, cabling, wireless technology, and IT security. Software Proficiency: Expertise with Microsoft Windows Server (), Exchange Online, Azure AD, and related Microsoft products. Additional Systems: Experience with VoIP (3CX), IP CCTV systems, server storage, hardware, Veeam, and Linux (Ubuntu). Leadership Skills: Strong management skills, highly organized, with excellent time management and multitasking abilities. Analytical Skills: Excellent problem More ❯
or similar role. Strong technical knowledge of Windows and Mac operating systems, network protocols, and hardware components. Experience with Microsoft Office 365, Active Directory, Exchange, and SharePoint. Experience supporting VoIP systems. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work well in a team. Ability to prioritize and manage multiple tasks in a fast-paced More ❯
finding, problem-solving, and analytical abilities with a logical approach. Proficient in Microsoft 365, G Suite, Windows Server, Active Directory, and backup technologies like Veeam. Understanding of networking principles, VOIP telephony, and infrastructure monitoring. A proactive self-starter who takes ownership and remains calm under pressure. Team-oriented and respectful, with a “give and take” attitude. Eager to learn and More ❯
Harrogate, North Yorkshire, England, United Kingdom
QA
Employer description: Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. As an apprentice you’ll gain real-world experience while developing your skills through a funded More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
1st and 2nd line IT teams * Install, update, maintain, and support various software packages and hardware * Perform Active Directory administration and deploy software via Endpoint Manager * Support SIP/VOIP telephony and video conference systems * Configure and support iOS/Android mobile devices and 4G/5G dongles * Assist with IT projects and maintain technical documentation Qualifications and Skills: * Microsoft More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Context
taking on further responsibilities Role Requirements: - Experience in a 1st/2nd line technical support role - Cisco Networking knowledge - Some knowledge of switches, routers and firewalls - An understanding of VoIP telephony solutions - Knowledge of virtualisation or storage solutions would be beneficial, but not a must have - Knowledge around server technologies - AD/Entra ID, Exchange OR Citrix experience would be More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Baltic Apprenticeships
contribute to the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your skills More ❯
contribute to the rollout of cutting-edge cloud infrastructure. Hamilton Group is a UK-based IT support company offering comprehensive services like managed IT support, cybersecurity, cloud technology, hosted VoIP, and Microsoft 365 solutions to businesses nationwide. They are known for their rapid response times and proactive approach to IT issues. Youll gain real-world experience while developing your skills More ❯
Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
to quickly learn new systems and technologies. Desirable knowledge of Warden Call, Nurse Call, TECs, and Door Access Control systems. Experience supporting digital technology, IoT solutions, and SIP/VoIP communications is advantageous. Proficient in Microsoft 365, Teams, and Salesforce. Strong organisational skills, with the ability to manage multiple tasks simultaneously. A team player with a proactive and adaptable approach More ❯
an escalation point for 2nd/3rd line technical issues across a variety of client environments Delivering end-to-end support across servers, networking, cloud platforms (e.g. M365, Azure), VoIP, mobile devices, and MDM tools Getting stuck into project work - assisting with planning, implementation, and post-deployment support Working closely with clients - helping them get the most from their IT More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Maxwell Bond
an escalation point for 2nd/3rd line technical issues across a variety of client environments Delivering end-to-end support across servers, networking, cloud platforms (e.g. M365, Azure), VoIP, mobile devices, and MDM tools Getting stuck into project work - assisting with planning, implementation, and post-deployment support Working closely with clients - helping them get the most from their IT More ❯
Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
TEEMZ LTD
Youre structured, strategic, and READY to inspire. Youll bring: Experience in service desk leadership or coordination. Knowledge of Broadband & Voice products, Ethernet, and IT systems e.g. FTTC, FTTP, MPF, VOIP Experience of working in a Telecoms Industry will be a strong advantage to the role A strong grasp of Microsoft Office, ITSM tools, and ITIL frameworks. Exceptional communication skillsclear, confident More ❯
industry is absolutely essential. Demonstrable success in selling or lead generation to mid-market and enterprise clients. An understanding of telecommunications products and services (e.g., Leased Lines, SD-WAN, VoIP, UCaaS, Cloud Connectivity) is beneficial but not essential. Exceptional communication, presentation, and negotiation skills. A self-starter with a true hunter mentality and an unwavering passion for achieving targets. The More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
east yorkshire, yorkshire and the humber, united kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Willerby, Hull, North Humberside, England, United Kingdom
Quickline Communications
will be great at this role.... - Strong leadership skills with experience managing a technical support team - Excellent communication and coaching abilities to drive team performance - Proficiency in troubleshooting broadband, VOIP, and Wi-Fi-related issues - Ability to manage escalated technical issues and ensure effective resolution - Passionate about delivering exceptional customer experiences and driving improvements The benefits... - Pension – 5% employer/ More ❯
Newcastle under Lyme, Staffordshire, United Kingdom
Dorchester Search & Selection
line responsibilities, offering the opportunity to work across a broad range of technologies and services. You’ll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. Our customer base ranges from small sole traders to large corporate clients with complex, multi-site Layer 2 networks and advanced FortiGate security systems, hosting … excellent opportunity to broaden your technical experience in a supportive environment, working with a wide array of technologies and clients. Essential skills: Fortinet NSE 5/7 Experience with VoIP and broadband technologies Networking fundamentals - LAN/WAN, routers, switches, firewalls. Strong knowledge of IP protocols at packet level. Self-motivated, able to effectively manage time, and work independently. Excellent … customer service skills. Strong verbal and written communication skills. DNS records Desirable skills: Experience with juniper equipment/MPLS Familiarity with broadworks VoIP phone services Vmware experience Knowledge of linux/windows systems Exposure to network monitoring tools The role is primarily office-based at our office in the ST5 area of Stoke, with occasional travel to customer sites, sometimes More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum £35 to £45,000 Negotiable Salary
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi-Fi , and connectivity platforms . Configure and troubleshoot systems such as PBX , SBCs , and cloud-based UC tools . Liaise with third-party vendors and telecom providers … support and training to end-users across the organisation. What They are Looking For Proven experience in Unified Communications , Telecoms , or a similar technical support role. Strong knowledge of VoIP technologies (SIP, RTP), telephony platforms (e.g. Cisco, Mitel, Avaya). Hands-on experience with PBX systems , gateways , and SBCs . Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator … and access to the latest tech Ready to Apply? Click "Apply Now" to submit your application or contact Lisa on 07464 606390 for a confidential chat. Keywords: Unified Communications, VoIP, Cisco, Avaya, Mitel, Microsoft Teams, PBX, SBC, SIP, RTP, Wi-Fi, Networking, Telecoms, UC Specialist, Hybrid Work More ❯
Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on-site throughout Cumbria and beyond • Keeping systems secure and up to date with strong cyber security practices • Working closely with other engineers and helping to support junior team members … and disaster recovery solutions • Great communication skills and a proactive, client-focused attitude • A full UK driving licence • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to More ❯