Northampton, Northamptonshire, East Midlands, United Kingdom
Ashdown Group
This is a newly created position for a Head of CRM to take hands on management over a large Zoho suite for an SME in Northampton. This role is paying £80,000 and will be 4 days a week in the office & 1 day a week from home. To be considered for this position, you will have a solid CRM … solutions background within the Zoho ecosystem. This will include Zoho CRM, Zoho Creator, Zoho Analytics, Zoho Flow, Zoho Desk & Zoho Campaigns. Working in a team with 3 Zoho specialists you will be responsible for CRM implementation, development, integration & customisation. As Head of CRM you will work across the business working closely with stakeholders across sales, marketing, operations, finance & compliance departments … to help fully utilise Zoho. You will be responsible for optimising workflows, automation, data usability, establishing & maintaining CRM governance, CRM road mapping, CRM Best Practice, and overall CRM strategy. Based on the outskirts of Northampton you MUST have your own transport and be happy to do 4 days a week in the office. This role will be perfect for an More ❯
Northampton, Northamptonshire, England, United Kingdom
Matchtech
finance, warehousing, logistics, and procurement Experience with ERP maintenance, support, and training Competence in project and stakeholder management Excellent interpersonal, written, and oral communication skills Experience with website integrations, CRM, SharePoint, and Power BI A practical, 'hands-on' approach to strategic execution and implementation Benefits: Competitive salary Opportunities for professional development and growth Engaging and dynamic work environment Comprehensive employee More ❯
Northampton, Northamptonshire, England, United Kingdom
Macildowie Recruitment and Retention
BoM, MoM, production, finance, warehousing, logistics, and procurement. Collaboration & Stakeholder Skills: Strong project management skills and the ability to lead cross-functional teams. Tech-Savvy: Experience with website integrations, CRM systems, SharePoint, and Power BI is advantageous. Communication & Training: Excellent interpersonal skills with the ability to explain technical concepts to non-technical users. Why You'll Love This Role: This More ❯
Northampton, Northamptonshire, England, United Kingdom
Pareto
trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team. Strong organisational and time-management skills. Results-oriented More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom Hybrid/Remote Options
Oscar Associates (UK) Limited
manner Strong customer service skills and the ability to build rapport Organised, detail-focused, and able to manage multiple tasks Excellent written English for emails and documentation Comfortable using CRM, ticketing tools, or business software Logical thinker with an interest in problem-solving and technology Experience in the automotive/motor trade (dealership, garage, etc.) is beneficial but not essential More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid/Remote Options
Tate Milton Keynes
post-sale support Collaborating with suppliers, manufacturers, and internal teams to deliver smart, tailored solutions Mentoring junior team members and bringing energy to a quiet but capable team Using CRM tools to track leads, actions, and customer journeys Occasionally visiting high-value customers, with most interactions via Teams, phone, or email What we're looking for A consultative, customer-first More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum, Negotiable, Inc benefits, OTE
a passion for retail and luxury industry A proven track record in sales and delivering business in the millions Understanding of Supply Chain/Asset Management Advanced knowledge of CRM and other complex systems Strong presentation skills If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed More ❯
Head of CRM (Software Development) Northampton | Up to £80,000 per annum + 5%-15% annual bonus | 4 days on-site per week An exciting opportunity has arisen for a Head of CRM to join a leading organisation , taking a pivotal role in shaping and delivering the company's CRM strategy . This is a hands-on leadership position that … blends technical expertise with strategic vision and strong stakeholder collaboration. Key Responsibilities Own and evolve the CRM strategy to align with business goals. Lead design, development, and integrations across the Zoho suite (CRM, Creator, Analytics, Flow, Desk, Campaigns, etc.). Manage and mentor a skilled CRM development and support team. Drive continuous improvement in workflows, automation, and data quality. Collaborate … with Sales, Marketing, Operations, and other teams to deliver scalable, data-driven solutions. Oversee CRM governance, documentation, and best practices. Ensure system reliability, data integrity, and compliance with security standards. Skills & Experience 5+ years' hands-on experience with Zoho CRM (advanced configuration, automation, and customisation). Strong knowledge of the wider Zoho ecosystem and API integrations. Proven experience leading CRMMore ❯
Northampton, Northamptonshire, United Kingdom Hybrid/Remote Options
Martin Veasey Talent Solutions
HEAD OF ZOHO CRM (Development) Location: Northampton | Hybrid (3-4 days office) Salary: £70 000 - £80 000 + Bonus + Benefits About the Company - High Growth and Innovation A rapidly expanding, technology-driven financial-services organisation modernising every aspect of its operations through automation, analytics and customer experience. The company is scaling fast, investing heavily in digital infrastructure and process … and finance. The Role - Strategic and Hands-On Leadership This position combines strategic vision with practical delivery. Approximately 50 % strategic and 50 % development, you'll define and execute the CRM roadmap while personally leading core technical projects. You'll manage a small Zoho team (Solutions Architect, Developer and Support Associate) and work closely with the Full Stack and Data Engineering … teams to deliver scalable solutions that support new digital products and customer-facing web platforms. Key Responsibilities * Lead and evolve the company's Zoho ecosystem (CRM, Creator, Analytics, Flow, Desk, Campaigns). * Design and implement automation, integrations and data models that link business systems end-to-end. * Develop advanced Deluge scripting and API connections to streamline processes and improve data More ❯
Employment Type: Permanent
Salary: £70000 - £80000/annum Bonus + Excellent Blue Chip Benefits
Northampton, Northamptonshire, United Kingdom Hybrid/Remote Options
Martin Veasey Talent Solutions
to connect sales, marketing, operations and finance. The Role - This position combines strategic vision with practical delivery. Approximately 50 % strategic and 50 % development, you'll define and execute the CRM roadmap while personally leading core technical projects. You'll manage a small Zoho team (Solutions Architect, Developer and Support Associate) and work closely with the Full Stack and Data Engineering … teams to deliver scalable solutions that support new digital products and customer-facing web platforms. Key Responsibilities * Lead and evolve the company's Zoho ecosystem (CRM, Creator, Analytics, Flow, Desk, Campaigns). * Design and implement automation, integrations and data models that link business systems end-to-end. * Develop advanced Deluge scripting and API connections to streamline processes and improve data … flow. * Partner with stakeholders across Sales, Marketing, Operations and Finance to translate requirements into CRM enhancements. * Mentor and develop the CRM team, establish best practice for delivery, testing and change control. * Drive roadmap execution to support launch of new digital products and customer self-service platforms. Candidate Profile * 5 + years hands-on Zoho CRM and Creator development experience. Ideally More ❯
Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
continuously improved. Provide hands-on management support across Bechtle’s broad technology stack, including Microsoft Windows, Active Directory, O365, Networking and cloud infrastructure, ensuring responsive and knowledgeable service. CustomerRelationshipManagement (20%) Coordinate and lead regular service review meetings and Ad hoc meetings with customers, acting as the primary point of contact for all service-related matters. Develop and maintain … to design, share, and implement best practices for client support and operational excellence. Actively participate in training, workshops, and development programs to continuously build expertise in service delivery, customerrelationshipmanagement, and industry trends More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid/Remote Options
McGregor Boyall
support continuous improvement of delivery practices. Skills & Experience Required 2-6 years of experience in IT Project Management , Delivery Management, or similar. Experience delivering software/IT implementations , ideally CRM or Salesforce-related (any large enterprise system also suitable). Strong understanding of Agile delivery (Scrum/Kanban) and hybrid environments. Ability to work confidently with technical teams (developers, architects … regulated-industry experience helpful but not required . Delivery or PM certifications (Agile, Scrum, PMP, Prince2, SAFe) advantageous. What's on Offer AVP-level position on a flagship enterprise CRM programme. Exposure to a large-scale transformation environment. Collaborative culture with strong technology focus. Hybrid working - 2 days per week in Northampton office. Competitive £45-60k base salary + More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid/Remote Options
Proximity Recruitment
Proximity Recruitment are searching for a talented Head of Zoho CRM (circa £80,000 + 15% Bonus + Benefits) to join a fast-growing fintech firm in Northamptonshire and thought it might be of interest. Working closely with the Head of Technology for a 200+ person business you will have autonomy over Zoho & the budget to develop & shape the system … to grow the business further. The position is hybrid and can be flexible for the right person. Responsibilities include: Manage and mentor the CRM development and support team (3), providing technical direction, prioritisation, and performance oversight. Drive continuous improvement initiatives to optimise workflows, automation, data accuracy, and system usability. Oversee CRM integrations with internal and external platforms (e.g. finance systems … marketing tools, customer portals, etc.). Collaborate closely with stakeholders across Sales, Marketing and Operations to translate business requirements into technical solutions. Establish and maintain CRM governance, documentation, and best practices. Manage the CRM roadmap, budgets, and resource allocation for ongoing projects. Act as the technical authority on all Zoho CRM development, customisation, and API integration activities. Ensure system reliability More ❯
in class customer experience throughout the sales cycle. Responsible for all sales administration relating to all IT Managed Services opportunities and sales wins which are processed in the Ricoh CRM system and writing effective proposals to ensure management information can be extracted to review overall business activity Responsible for building effective relationships within the relevant Ricoh teams to ensure project … Responsible for developing a pipeline of opportunity to allow the potential of over-achievement of targets and ensure accurate forecasting on a weekly and monthly basis using Ricoh s CRM system to ensure business activity can be monitored. Responsible for taking a lead role in managing the virtual customer bid team to successfully deliver proposals, statements of work and contracts. More ❯
Northampton, Northamptonshire, England, United Kingdom Hybrid/Remote Options
Proximity Recruitment
the development of several business critical tech projects. The role is circa 3 days a week in the office, the rest working from home. Responsibilities include: Develop and maintain CRM functionality and integrations within Zoho CRM, including use of Deluge scripting (prior experience not required). Create and enhance CRM widgets and front-end components using HTML, CSS, and JavaScript. … code. Apply technical expertise to automate business workflows, improve data visibility, and enhance productivity. Optimise and refactor existing code to improve performance, scalability, and maintainability. Work closely with the CRM, Machine Learning, and Support teams to deliver impactful solutions to the wider business. Provide second-line technical support for scripting and development-related issues. The business has several exciting new More ❯
This is a newly created position for a Head of CRM to take hands on management over a large Zoho suite for an SME in Northampton. This role is paying £80,000 and will be 4 days a week in the office & 1 day a week from home. To be considered for this position, you will have a solid CRM … solutions background within the Zoho ecosystem. This will include Zoho CRM, Zoho Creator, Zoho Analytics, Zoho F... More ❯