10 of 10 Customer Service Jobs in Northamptonshire

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Line Support Engineer (MSP) Location: Corby, Northamptonshire Salary: £26,000-£28,000 Type: Full-time, Permanent Our award-winning client, a growing and customer-focused Managed Service Provider (MSP), is seeking a 1st Line Support Engineer to join their expanding support team. This is an excellent opportunity … someone early in their IT career who is passionate about technology and delivering outstanding customer service, with the chance to gain exposure to a wide range of systems and environments. Key Responsibilities: Provide 1st line technical support via phone, email, and remote tools Log, prioritise, and resolve ...

Position: 2nd Line IT Service Technician Salary: £30,000 to £32,000 Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon . We are recruiting … Line IT Service Technician to join our team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Print and Business Mobile services. We support more than 100 businesses nationwide and pride ourselves on excellent customer ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Role : IT Support Technician Location : Northampton Salary : Up to £34,000 + benefits Type: Full-time, Permanent We're working with a growing Managed Service Provider (MSP) based in Northampton, looking to add a new IT Support Technician to their expanding team. This is a great opportunity for someone … within an MSP) Strong troubleshooting skills across Windows, Microsoft 365, and user environments Exposure to Active Directory, networking, and server support Excellent communication and customer service skills Ability to manage and prioritise workloads effectively Full UK driving licence (preferred for occasional site visits) Based within commuting distance ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

support the delivery of services to the Companys clients and customers. To work with and to assist Associate Expert Witnesses to meet Deadlines and Service Level Agreements. To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required. To provide support … changing time scales Ability to identify the medico-legal aspects of the claim-cycle. Ability to work alongside and with other departments to meet customer needs. IT skills outlook, word, excel. Organisational skills. Leadership skills. PERSONAL ATTRIBUTES Rigorous, evidence-based professional, keen attention to detail Hardworking Driven to deliver ...

requirements for various scenarios, manage expectations, and address any concerns or complaints System Design and Installation: Design integrated audio-visual systems tailored to customer needs and specific project environments. Plan, install and configure AV over IP systems to ensure optimal performance Videoconferencing Coordination: Coordinate and conduct videoconferencing setup … events and online broadcasts, ensuring high-quality delivery and user engagement Quality Assurance: Analyse the design, planning and execution of services through testing and customer feedback. Diagnose issues, evaluate emerging technologies and recommend improvements Training Provision: Develop and provide technical training for inexperienced end users to ensure effective utilisation ...

responsibilities will include, but are not limited to: Loading and delivering goods locally and nationally and assisting with technical installation of IT equipment Customer services and updating customers with time frames Using basic hand tools and some heavy lifting on customers sites Lifting and packing goods. -Some long distance ...