19 of 19 Customer Service Jobs in Northamptonshire

Analyst to provide technical support at a client site in Brixworth. The successful candidate will have previous experience working within an IT Support or Service Desk environment, with the ability to deliver high-quality IT infrastructure and network support in a customer-focused setting. Applicants should demonstrate … strong commitment to customer service, hold an ITIL Foundation certification and possess a good working knowledge of ITIL principles and practices. The role involves working in a fast-paced technical environment, managing competing priorities and meeting challenging deadlines. As services are delivered through both the Service Desk ...

# IT Service Desk Team LeaderJob RefVTFCEN01584City:NorthamptonDepartmentITSalary£38,000-£42,000StatusFull TimeTypePermanentAbout Yusen Logistics Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight … with us is committed, connected and creative in making us the world’s preferred choice. www.yusen-logistics.com/We are looking for an IT Service Desk Team Leader in Grange Park. The position will be based on-site during the induction and training period (6 months), after which more ...

Overview: Working alongside our client, an established provider of cloud-based production monitoring software for the manufacturing industry, we are looking for a Customer Success & Onboarding Specialist to join their growing team. The successful candidate will support new customers through software onboarding and training, whilst providing ongoing technical … customer support to manufacturers across the UK and international markets. Benefits: Quarterly company performance bonus following successful completion of a six-month probationary period. 8% employer pension contribution. Hybrid working available. Comprehensive training and development opportunities. Opportunities to attend customer site visits and manufacturing exhibitions. Remit: This position ...

each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Department: Global Customer Service & Shared Services Function: Global Fulfillment & Customer Service This role will work initially from our high performing National Distribution Site … CEVA Logistics in Rockingham Park, Corby which will be opening in 2027. Summary Responsible for working within a cross-functional team to drive customer onboarding and implementations, map development, testing, and deployment. Additionally, the Senior EDI Analyst will also lead/support key initiatives, identify key process improvements ...

Service Engineer Are you an experienced Service Engineer with a background in machining or precision engineering? Do you thrive in manufacturing or production environments, installing and maintaining advanced machinery? If you are a proactive Service Engineer looking to join a growing, technology-driven organisation where your skills … road per week). COMMUTABLE LOCATIONS: Bedford, Corby, Kettering, Daventry, Bletchley, Wellingborough, Newport Pagnell, Rushden, Northampton, Milton Keynes, Aylesbury, Buckingham, Luton, Biggleswade As our Service Engineer, you will join an established and experienced national team. Your first 6 months will be spent training, learning on the job, and shadowing ...

work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity The role supports the technical delivery, operation and continuous improvement of customer relationship management, customer data, customer service and customer engagement capabilities across the Customer Management technology estate, ensuring consistent engineering standards … Working collaboratively with business stakeholders, architects, product owners and engineering teams, the CRM Developer will design, develop and support CRM solutions, integrations, automations and customer data capabilities that enhance customer experiences, improve business processes and enable a unified Customer 360 view across the organisation. The role ...

looking for an enthusiastic and motivated IT Support Apprentice to join a Managed Service Provider (MSP) team in Northampton. This is an excellent opportunity for someone looking to begin their career in IT whilst gaining hands-on experience and a recognised qualification. You will work alongside experienced engineers supporting … range of business customers, learning how to diagnose technical issues, deliver excellent customer service, and maintain IT systems across multiple environments. Key Responsibilities Provide first-line technical support to customers via phone, email and remote support tools. Log, categorise and prioritise support tickets using the service desk ...

track. We pride ourselves on sharing knowledge and developing new processes. As a valued member of the team, you will: Deliver exceptional customer service and technical excellence while troubleshooting and resolving software and IT issues for colleagues across the business Collaboratively improve systems and procedures to reduce complexity … have a passion for writing software and delivering solutions using your skills and talent Knowledge and Experience desired for this apprenticeship: Delivering exceptional customer service Operational support within an IT department or equivalent Planning, organising, and delivering IT tasks within a team environment Software development and/ ...

sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role We currently ...

telephone, email and face-to-face, responding to technical enquiries and providing quotations. Learning and applying relevant testing standards and procedures. Arranging and conducting customer test visits at the organisation's premises and at customer sites across the UK and overseas, with travel potentially accounting … overseas. Good working knowledge of Microsoft Office, particularly Excel and Word. Strong administrative, record-keeping, data entry and document management skills. Excellent customer service and communication skills. The ability to follow detailed testing procedures accurately and methodically. A willingness to undertake practical work, including setting up testing equipment ...

technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning to give technical support to customers … company software, Opera & WMS To write basic SQL queries Test software Install software onto hand-held devices and desktop PC’s Install/update customer software on desktops & hardware Follow up CWAITS Create label & delivery note design by using XML & BartendeR Skills needed: Have a general level of software ...

Life assurance cover (3x salary) Opportunity to become a Certified Repair Technician (OEM approved) Access to additional perks after probation, including retail discounts and customer offers Ongoing training and development opportunities Opportunity to join a growing global organisation Duties of a Repair Technician: Diagnose and troubleshoot mobile phone faults … maintaining quality standards. Support colleagues through knowledge sharing, cross-training and technical guidance. Identify and escalate technical, quality or process issues where required. Support customer service teams with repair queries and escalations. What we would like from you: Previous experience within an electronics repair or test environment Strong ...

their IT team at their head office in Burton Latimer. This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship. You will … About You We are looking for someone with a genuine interest in IT, a practical approach to problem-solving and a strong commitment to customer service. To be considered, you should have: Previous experience in a 1st Line IT Support, Service Desk or similar technical support role. Knowledge ...

support and system changes, and work closely with IT, Operations and business stakeholders to ensure our warehouse systems continue to meet evolving business and customer needs.Reporting to the Manager WMS, IT Europe, you will combine people leadership, technical expertise and operational delivery to strengthen WMS services and contribute … Ensure system stability, effective incident resolution and business continuity, acting as a key escalation point for WMS-related matters.• Collaborate with Operations, IT and customer-facing teams to translate business requirements into effective WMS solutions.• Coordinate project delivery, testing, cutover and hypercare, managing resources, suppliers and operational readiness.• Ensure ...

inefficiencies and non-standard solution requests. Drive process harmonisation and warehouse standardisation across manufacturing, distribution and fulfilment networks. Ensure warehouse solutions support operational performance, customer service objectives, inventory accuracy and compliance requirements. Lead solution design workshops and facilitate decision-making across global and regional stakeholder groups. Together with … resources and complex vendor relationships. We Are RS At RS, we are making amazing happen for a better world. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more ...

qualification. Working closely with operational, warehouse and transport teams, you will support the collection, maintenance and analysis of business data to help improve efficiency, customer service and operational performance. You will gain practical experience using industry-standard reporting tools while developing the skills required for a successful career … data and supply chain analytics. KEY DUTIES – Collect, validate and maintain operational data across transport, warehouse and customer systems. Support the production of daily, weekly and monthly performance reports. Assist in monitoring key logistics KPIs, including: On-Time Delivery (OTD) Vehicle Utilisation Delivery Accuracy Inventory Accuracy Order Fulfilment Performance ...

progress into complete management of client accounts. No recruitment experience is needed. This could be your first career role or a move from customer service, operations, research, an analytical role or account coordination. What the work involves A client might need someone to build an AI product ...

gATP initiative. This hybrid role supports the Deliver to Promise programme, configuring and maintaining the DTP system calculator, and guiding data updates across Customer Service, Operations, Transport, and Supply Chain. You will become a domain expert, manage rules and data, test changes, and provide end-user training. Collaboration ...

relays and everything in between. We now employ over 180 people and from our 15 locations throughout the UK & Ireland, we provide a local service to our customers. Our continued success comes from our passion for technology and commitment to customer service. We are a talented group across … presence in the BPX branch, staying close to the people and local market. Support marketing activities such as campaigns and promotions to increase customer awareness of product launches, events, competitions, etc. Commit to learning, development, and training in both technical and non-technical areas. Skills, Knowledge and Experience: Experience ...