1 to 25 of 153 Customer Service Jobs in the East Midlands

Customer Service Manager/Head of Customer Services Daventry | £50k£60k | Hybrid | Permanent Pimlico Banks Recruitment are working with an established business in Daventry looking for an experienced Customer Service Manager/Customer Services Manager to lead and further develop its customer service function. You'll take responsibility for an established customer service and sales administration team, with a wider remit covering customer experience, CRM systems and continuous improvement. The role would suit an experienced Customer Service Manager looking for more responsibility and the opportunity to progress ...

Customer Service Advisor Location: Derby Salary: £28,000-£30,000 Job Type: Permanent Hours: 9am-5pm (Other patterns considered) Planet Recruitment are currently recruiting for a Customer Service Advisor to join a growing and international e-commerce business. This is a great opportunity for an experienced … customer service professional who enjoys helping customers, solving problems and working as part of a busy team. The Role As a Customer Service Advisor, you will be a key point of contact for customers across the UK, providing a high level of service through telephone ...

Customer Service Coordinator 12-month fixed term contract Customer Service Coordinator An exciting opportunity has arisen for a Customer Service Coordinator to join a busy UK sales and customer service environment on a 12-month fixed-term, full-time basis . Working … 37.5 hours a week, you will manage customer orders and enquiries throughout the Order to Cash process, from account and order management through to invoicing, credits and payment queries. You will work closely with customers, Supply Chain, Logistics, Finance, Quality, Regulatory Affairs and Marketing to ensure orders are processed ...

Customer Service Administrator Location: Manton Wood, Worksop Business Unit: Supply Chain Hours: 37.5 hours per week Working Pattern: Tuesday to Saturday, 10:00am - 6:00pm Pay Rate: £13.16 per hour Contract: Ongoing About the RoleWe are looking for a Customer Service Administrator to join our Network … Operations team at Manton Wood, Worksop on an ongoing basis. This is a customer service-focused role where you will be responsible for supporting customers, responding to queries, and ensuring their requirements are dealt with accurately and efficiently. You will play an important part in maintaining strong customer ...

UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Customer Service Associate Job Type: Permanent Location: Nottingham, UK, Onsite (5 days in the office) Are you looking to take on a role in Operations … Customer Service? We have an exciting role for you – Customer Service Associate. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference ...

title : Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join … Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager ...

recently been awarded Online Pharmacy of the Year 2022, 2023, an award we’ve worked incredibly hard to achieve. Role Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation … share knowledge and support the wider team, fostering a culture of continuous learning and improvement Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies Training Customer Service ...

Customer Support Administrator Location: Silverstone Salary: £24,000 per annum Hours: 35 hours per week, Monday to Friday, 9:00am to 5:00pm (1-hour lunch break) The Company Our client is a successful and growing business operating within a specialist technical sector. They are looking to recruit … Customer Support Administrator to join their friendly and supportive team. This role would suit someone with previous office-based customer service experience who enjoys speaking with customers, processing information accurately, and working in a fast-paced environment. The Role As a Customer Support Administrator, you will ...

experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts: Monday - Friday, 2 shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts: Monday - Friday, 2 shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

Customer Service - Order to Cash Coordinator Location: Towcester,Northamptonshire Salary : Competitive Vacancy Type: 12 Month Fixed Term Contract, Full Time We are seeking an enthusiastic Customer Service Order to Cash Coordinator to join our team at our scenic Northamptonshire office. This role is a 12-month … term contract. The role serves as a key link between customers, sales, Supply Chain and Finance to ensure the accurate and timely processing of customer orders through to invoicing and payment resolution The Opportunity: A role within a top 10 Global Animal Health player, in a market delivering consistent ...

Customer Operations & Systems Coordinator Location: Coalville, Leicestershire Salary: £30,000 - £35,000 Contract: 12-month FTC - Maternity Cover Potential: Opportunity to become permanent as the business grows The Opportunity SF Partners are working with a growing manufacturing business going through an exciting period of transformation and investment. … looking for a Customer Operations & Systems Coordinator who combines excellent customer service with strong ERP experience and a proactive, can-do approach. This is more than a traditional customer service role. Alongside supporting customers and managing orders, you'll be involved in new systems, improved ...

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

Description Are you an experienced administrator or customer service advisor? We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience Role: Customer service rep/Administrator Shifts … services have been supplied Liaising with suppliers to resolve any invoice queries Answering the telephones and passing on messages in a professional manner Taking customer orders Updating customers on orders and deliveries Dealing with any customer queries Supporting internal staff with pricing queries Data entry Requirements Excellent ...

Barker Ross are currently recruiting for a Customer Service Administrator to join a growing team in a COPACK company based in the Coalville (LE67) area. The working hours for the Warehouse Admin position is Monday to Friday 07:00 till 15:00. The pay rate for this role … 14.00 Job Duties: Creating and communicating of all Customer reports and monitoring systems Resolving customer queries, providing PODs, and interrogating system discrepancies Liaising with Stock Team to resolve system issues Gathering data and reporting site financials on daily and weekly basis Compiling data for Customer Account Manager ...

accurately and efficiently, becoming an expert in our products and services Support customers both remotely and in person, ensuring a positive experience Maintain accurate customer records and track interactions using company systems Collaborate with the team to share insights, ideas, and best practices Take ownership of your professional development … learning about customer service, communication, and problem-solving Learn and apply knowledge of relevant regulations and standards that impact our clients’ work Identify trends in customer feedback and suggest improvements to enhance the service experience Office support/admin including quality checking products and helping during ...

with some travel Job Purpose: To champion and drive forward efficient operation support within the planning & dispatch team to achieve an exceptional level of customer support, service and care. To develop relationships with key influencers both internally and externally. To work as an integral part of the Service team to ensure a first-class customer service is always provided, whilst adhering to customer SLA's.Functions: Manage the day-to-day operations of the Planning & Dispatch team, with overall responsibility for all team administration. Drive operational efficiency through the implementation and optimisation of software solutions ...

apprentice Help Desk agent, you will gain hands-on experience supporting clients and helping to resolve technical IT issues whilst working towards your L3 customer service qualification. Role Duties will include, but will not be limited to: Providing front-line support via the phone, email and remote tools … maintain technical documents and asset inventories Upholding IT security practices and supporting compliance Training The Apprentice will work towards their Apprenticeship Standard in L3 Customer Service The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course This ...

site and wider organisation, supports the implementation of new processes, and contributes actively to team and site meetings. A strong focus is placed on customer service, staff support, and maintaining a positive working environment. The role also requires handling complaints professionally, anticipating operational challenges such as staffing … capacity issues, and ensuring stock levels and site presentation are maintained. Additionally, the post holder supports staff training and induction, contributes to service improvement initiatives, and helps monitor performance against key frameworks such as QOF. Overall, the role is essential in driving efficiency, supporting colleagues, and ensuring the delivery ...

Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office … support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth ...

Customer Sales Advisor Full Time | 37.5 Hours per Week | Monday–Friday Location: Nottingham Salary: £26,436 (OTE with bonus £30k) + Bonus Opportunity Are you a people person with a positive attitude and a desire to learn? Do you enjoy building relationships, working as part of a close-knit … team and delivering excellent customer service? We're looking for a Customer Sales Advisor to join a successful international business that supplies ingredients to customers across the globe. This is a fantastic opportunity for someone looking to build a long-term career within a supportive and stable ...

title: Service Desk Analyst Location: Nottingham Salary: £27,000 per annum Shift pattern: 4 days on, 4 days off, working 07:00–19:00 Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee … Referral program and many more. Passionate about technology and helping people? As an Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, technology is only part ...