7 of 7 ITIL Jobs in Northamptonshire

making. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Certifications such as: Microsoft Certified: Modern Desktop Administrator Associate Citrix Certified Expert - Virtualization ITIL Foundation or Practitioner More ❯

reseller, consultancy, or managed services environment.* Strong understanding of IT support processes, including triage and escalation workflows.* Familiarity with ticketing systems, incident management, and service-level drivenenvironments.* Familiarity with ITIL or other service management frameworksTechnical Skills* Working knowledge of Microsoft Dynamics 365 CRM.* Strong troubleshooting skills across desktop and infrastructure environments.* Microsoft Office 365 administration.* Active Directory and Exchange Online. … at all levels.QualificationsBachelor's degree in Information Technology, Computer Science, Engineering, or a related field or vocational infrastructure qualification.Additional certifications in Agile methodologies (e.g., Scrum Master) or ITIL (Information Technology Infrastructure Library) desirable.You will based full time in the office near to Northampton so will need your own transport to reach the office.Sponsorship will not be available for this role More ❯

and ERP/WMS or other supporting business systems SOX exposure or experience would be beneficial PowerPlatform/PowerApps/PowerAutomate experience would be beneficial IT Service experience (ideally ITIL exposure) would be beneficial Benefits: Double matched pension up to 6% employee and 12% employer Private medical for single or couple 25 days AL + BHs + option to buy More ❯

processes and ERP/supporting systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside More ❯

processes and ERP/supporting systems Desirable Skills Knowledge of ERP and WMS systems SOX exposure or experience PowerPlatform/PowerApps/PowerAutomate experience preferable IT Service experience (ideally ITIL exposure) Your Bowl of Perks (Benefits) Competitive salary & Annual Flexible benefits We offer a competitive salary and a comprehensive benefits package designed to support your wellbeing, career, and life outside More ❯

introduction and ideally some Service Design. - Process design, management, and documentation/authoring skills; with strong ability to chair, facilitate and lead meetings, workshops, and other such structured sessions. - ITIL awareness, preferably supported by ITIL certifications - Preferably someone with a strong background in Service management roles, with solid understanding of service management frameworks and processes - Understanding of Agile methodology - Innovative More ❯

Partner with developers, product owners, and third-party vendors to enhance and maintain platforms including AWS Connect, ServiceNow CSM, and OpenText. Drive system improvements, compliance, and operational resilience using ITIL practices. Monitor performance, analyse trends, and implement preventative solutions. Contribute to the design and delivery of application roadmaps with a focus on long-term business value. Your Experience Proven experience … database expertise (SQL Server, PostgreSQL, MySQL). Familiarity with GDPR, PII handling, and data security best practices. A strong technical foundation with a collaborative, solutions-oriented approach. Knowledge of ITIL v3 for incident and problem management. If this role is for you, please apply below More ❯