6 of 6 Process Improvement Jobs in Northamptonshire

line with SLAs using our ticketing system. * Ensure customers are kept informed throughout the lifecycle of their tickets and receive clear, professional communication. * Identify recurring issues and contribute to process improvements and knowledge base documentation. * Support the onboarding of new clients and participate in configuration/setup activities. * Contribute to team meetings and share insight on client support trends More ❯

Barclays, where our vision is clear: to redefine the future of banking and craft innovative solutions. Join us as a Systems Analyst, playing a key role in driving governance, process improvement, and agile transformation across the business. To be successful as a Systems Analyst, you should have: Experience with Change and Transformation, including Agile Methodology and adherence to More ❯

returns) Monitor and improve KPIs across service, cost, and delivery performance Collaborate with internal teams to implement backend tools and SOPs Analyse operational data to identify gaps and drive process improvement Support IT and global teams in systems integration and omni-channel enablement Ensure alignment between fulfilment operations and customer experience goals About You: 5+ years’ experience in More ❯

Responsibilities: Assist with manual and automated test execution Log, track, and help resolve software bugs Work with developers to ensure product quality Prepare test cases, plans, and documentation Support process improvements within QA Requirements: Passion for tech and interest in software testing Great attention to detail and problem-solving skills Strong communication and teamwork abilities Basic knowledge of software More ❯

shift automation operations and team performance Monitor and improve KPIs, SLAs, and inventory accuracy Manage staffing matters including absences, appraisals, and training Maintain up-to-date SOPs and drive process improvements Use data insights to make informed operational decisions Ensure all health & safety regulations are met Conduct team briefings and act as a communication link to leadership Ensure compliance More ❯

shift automation operations and team performance Monitor and improve KPIs, SLAs, and inventory accuracy Manage staffing matters including absences, appraisals, and training Maintain up-to-date SOPs and drive process improvements Use data insights to make informed operational decisions Ensure all health & safety regulations are met Conduct team briefings and act as a communication link to leadership Ensure compliance More ❯