4 of 4 Service Management Jobs in Northamptonshire

Company description: XPO, Inc Job description: Here at XPO, we take our people seriously. We are seeking a highly motivated and experienced IT Service Delivery Manager to join our dynamic IT team on a full time, permanent basis at our headoffice in Crick! The ideal candidate will be responsible … customer satisfaction and operational efficiency. We support both in-house and externally provided solutions, working closely with our offshore support desk to ensure seamless service delivery. The understanding of transport and warehouse operations would be highly advantageous. Pay, benefits and more: Were looking to offer a salary of up … as salary sacrifice company car and cycle to work schemes, a workplace pension and many other perks. Key Responsibilities: Manage and lead the IT service delivery team to ensure timely and effective resolution of issues and escalations. Develop and implement service delivery strategies and processes to improve efficiency More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

and Experience: Strong hands on experience with both Azure and Cisco Meraki Strong experience with Windows Server, Exchange Server (Hybrid setups), and Active Directory management (Hybrid). Proven track record in Azure Administration, migrations, and integration services (APIM, Service Bus). Working knowledge of Office 365, Cisco Networking … and security best practices for cloud and network infrastructure. Familiarity with ITIL service management standards and FinOps practices for cloud cost control. Experience with backup, disaster recovery solutions, and cloud security frameworks. Exposure to PowerPlatform technologies (PowerApps, PowerAutomate), DevOps, SQL, and SharePoint. Microsoft Azure Certified (Desirable) What's More ❯

Basic understanding of Linux commands, preferably Red Hat. Experience with system performance tools like Datadog and Google Analytics. Proven experience with testing and issue management tools such as Jira. Service management skills, including troubleshooting and support. Understanding of web analytics tools like Google Analytics and Google Tag More ❯