2 of 2 Freshdesk Jobs in Northern Ireland

sessions and webinars Contributing to knowledge base articles and continuous improvement What they're looking for: Experience with service desk tools (e.g. Zendesk, Jira, Freshdesk) Strong Excel skills and an interest in data (SQL is a bonus) Previous experience in technical support or software support. Clear communicator who can explain ...

troubleshooting guides and knowledge base content Identifying recurring issues and suggesting service improvements Experience: Experience using ticketing/Service Desk tools such as Zendesk, Freshdesk or Jira Service Management Strong Excel/MS Office skills SQL or similar database querying knowledge Strong troubleshooting and analytical skills Excellent written and verbal … awards and team incentives Please apply now if you are meeting the above criteria or contact Andrew Harriosn directly. Skills: SQL Excel Jira Zendesk Freshdesk Teams Office Benefits: Work From Home ...