18 of 18 Freshdesk Jobs in the UK

/11, Intune, and Azure AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with strong attention to detail. Benefits More ❯

customers both on the phone and in person, as well as the ability to explain potentially complicated issues in a way users/customers can understand. Experience of using Freshdesk or similar ITSM product to manage issue resolution and service requests. Ideally have 2+ years previous experience in a similar role. Full Driving Licence, Ability to travel in the UK More ❯

VPNs) Ability to support Apple technology confidently Full UK driving licence and own transport Based in or near Harrogate Desirable: Windows Server administration RMM tool experience (eg, Datto, Zendesk, Freshdesk) Knowledge of patch management, Scripting, and automation Experience with Microsoft CRM, SQL, or .NET Previous work in healthcare or regulated industries What's in it for me? Hybrid working More ❯

independently and manage multiple tasks A genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active Directory and remote support tools Benefits Career development and training opportunities Supportive team environment Flexible working options Pension scheme and other company benefits Ready to More ❯

in a software/managed IT Services environment with often larger complex solutions. Deep experience of implementing and workings of customer support platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar and a track record of transformative improvements in services following their adoption. Demonstrable ability to coach and develop team members at all levels – supporting the achievement of their More ❯

issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn. Soft Skills (Essential): Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem-solving abilities with meticulous attention to detail. Effective More ❯

issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn. Soft Skills (Essential): Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem-solving abilities with meticulous attention to detail. Effective More ❯

issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn. Soft Skills (Essential): Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem-solving abilities with meticulous attention to detail. Effective More ❯

issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn. Soft Skills (Essential): Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem-solving abilities with meticulous attention to detail. Effective More ❯

Nottingham , our team is passionate about making vehicle diagnostics smarter, faster, and more connected. What You’ll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic More ❯

SaaS - background in CRM, API, and/or Customer Service spaces a plus. Bachelor's Degree - MBA or technical degree a plus. Demonstrable proficiency building reporting via SFDC, Zendesk, Freshdesk, and/or Excel. Exceptional presentation and relationship skills with ability to communicate technical and commercial concepts effectively. Ability to multitask, prioritize, and manage time effectively and autonomously. You love More ❯

years of experience in operations, customer success, or admin (preferably in SaaS or startups) Exceptional communication and organizational skills Tech-savvy and comfortable learning new tools fast (Freshdesk, Trello, Calendly, Zoom, etc) A proactive, ownership mindset — you see what needs doing and make it happen Strong attention to detail and an ability to stay calm under pressure A balance of More ❯

relationship management of multiple platforms Production and oversight of various weekly/monthly Fee Rate(s) reports from multiple platforms to ensure advisor fee(s) accuracy Management of the Freshdesk Workflow Inbox for the Platform Services Team Experience Required Experience within a similar role 2-3 years IFA support experience in wealth management in an administration/operational capacity preferred More ❯

At Person Centred Software, we're committed to improving the quality of life for people in social care through innovative technology. As a Customer Support Advisor, you'll be the welcoming first point of contact for our customers - answering questions More ❯

Are you ready to take your career to the next level? This exciting opportunity as a Technical Consultant offers the chance to work on innovative projects, deliver impactful solutions, and collaborate with a dynamic team. If you're passionate about More ❯

Are you ready to take your career to the next level? This exciting opportunity as a Technical Consultant offers the chance to work on innovative projects, deliver impactful solutions, and collaborate with a dynamic team. If you're passionate about More ❯

Kennedys is looking for an IT Asset Controller to join our IT Asset Management team based in Manchester. Team Kennedys IT team is responsible for delivery of a responsive, effective and timely IT support service to the firm's employees More ❯

Job Title: Security Support Co-Ordinator Job Type: Full Time - 37.5 Hours Salary: £28,000 - £32,000 Location: Rochester JOB PURPOSE: To support H&T in preventing loss, the Security Support Coordinator will primarily manage all police hold and seizure More ❯