Knowledge Manager
Belfast, Northern Ireland, United Kingdom
Telefónica Tech (EN)
of our NextDefense Cyber Security Portfolio Fortinet: Elite VIP Program – one of only 2 in the UK AWS: Advanced Solution & Managed Service Provider Program Job Description The Role The Knowledge Management Lead is responsible for the design, implementation and oversight of the Knowledge Process and policy, all knowledge-related activities, including the management, capturing, sharing and accessibility … of knowledge assets. They are required to work alongside stakeholders, internal and external, to promote and optimise the usage of the organisation’s knowledge assets. Ideal candidates will possess strong interpersonal skills, great leadership, effective communication, problem-solving, coaching and teamwork skills. These skills are imperative to promote a culture of knowledge-sharing that is enabled through … guidance and learning. As an experienced Knowledge Manager, the ideal candidate will be well versed with KCS (Knowledge Centred Service) methodology best practices, and will design the process, toolset and features to adhere to KCS v6 standards. Key Responsibilities Design, deployment and ongoing management of the Knowledge Management (KM) process roadmap. Design, implement and deliver the More ❯
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