1 of 1 Remote IT Support Jobs in Norwich

Our client is looking for a hybrid working IT Support Engineer to join their growing IT services team in Norwich. This role offers hands-on experience with desktop support, software/application troubleshooting, and IT Projects. You will be the first point of contact for … IT-related issues, providing technical assistance to end users and ensuring the smooth operation of systems. Ideally we're looking for someone who is eager to take on Microsoft certifications, IT Projects and additional responsibility. This is a hybrid working role, with a requirement to be onsite … days per week. Key Responsibilities * Provide 1st & 2nd line IT support to end users for hardware, software, and network-related issues. * Troubleshoot and resolve desktop, laptop, and peripheral device problems. * Support software applications, including installations, upgrades, and troubleshooting. * Manage Active Directory, Microsoft 365, and user account administration. More ❯