2ndLineSupport Engineer - MDM Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Engineers to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development and training … opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Engineer you will be responsible for supporting the mobile operating system environment. Mobile device support is delivered using cloud-based management tools (Workspace ONE, JAMF, Apple Business Manager, Android Enterprise Manager, Samsung KNOX). The Responsibilities * You will oversee the … technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good working background in a 2ndlinesupport role and a working knowledge in mobile endpoint management and cloud technologies. The Requirements * Security (SC Clearance) or able to achieve. * Proven experience More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided you with development … and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on resolving incidents, increasing the first-time fix rates in … able to achieve. * A good technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. * Some Infrastructure support experience/exposure at a secondline level. * Able to work rotating 24/7 shift patterns. * Excellent organisational skills, able to take a methodical approach to service issues. If you are looking for an More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 2ndLine Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise … solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2ndLine Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the … a more relaxed working environment. If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 2ndLine Software Support Technician to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Overview We're on the lookout for a driven and customer-focused 2ndLine Software Support Technician who thrives on solving real-world business problems through smart, technical solutions. In this role, you won't just be fixing issues - you'll be guiding customers through technical challenges, delivering expert support, and helping to … solving mindset and a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance 1st/2ndLine Software Application Support Technician Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the … retail Your Background/Skills Remote Desktop Experience. SQL knowledge would be advantageous. Excellent Problem Solving and Communication skills. The Opportunity We're looking for a proactive and passionate 2ndLine Software Support Technician to join our dynamic support team. In this customer-facing role, you'll bring your strong communication skills, analytical More ❯