First Line Analyst (L2)
- Hiring Organisation
- HAYS
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 16 Hourly
team sharing a workload of approx. 1000 calls and 700 emails a month. Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue ...