13 of 13 ITSM Jobs in Nottingham

support teams for resolution Adhere to customer’s and Computacenter’s Security Policies Administration 20% Participate in team and sector meetings Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system ...

with specialist support teams for resolution. Adhere to customer’s Security Policies. Administration 20% Participate in team and sector meetings. Utilise the relevant ITSM tool suite to monitor progress of all incidents. Ensure accurate completion of all incident records and associated paperwork. Monitor and update the call management system ...

completed to ensure estate is ready Production and ownership of project/deployment plan Changes - Plan, schedule, and initiate changes via BMC Remedy ITSM/Service Now Manages the release process, deploying updates via Verdant 1st point of escalation Recommends and manages updates and configurations to process and Verdant tooling ...

embed non‐functional requirements and secure‐by‐design principles into delivery pipelines. Co‐own cloud reliability roadmap with platform teams; standardize tooling for observability, ITSM, and incident communication. Ensure DR readiness, runbook quality, and resilience patterns are consistently applied across services. People Leadership – Lead and mentor a team ...

strong documentation and relationship‐building skills. Security clearance, or the ability to maintain the clearance required for the role. Relevant Software Licence Management, IT service management, cloud, FinOps or vendor certification would be advantageous, as would experience of Azure cost management, Power BI, workflow automation or managed services. About ...

software or application support teams. Evidence of the ability to shape and improve a support operating mode l Strong practical understanding of IT service management, including incident, major-incident and problem-management disciplines. Experience leading complex incidents and senior customer escalations in business-critical software environments. Strong cross-functional leadership. ...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you've also worked in the following roles, we'd also like to hear ...

Manager to shape customer-focused IT services in a modern digital environment. You will lead a cross-functional team of Business Partners, aligning IT Service Management with business priorities and investment decisions. The role focuses on improving service quality, customer experience and value delivery across the organisation, with a hybrid ...

service delivery and make a difference to your community Are you an experienced ICT Service Delivery Manager with a strong background in IT service management, operational support and continuous improvement? Would you like to use your expertise to support an emergency service and help keep Nottinghamshire's communities safe? Nottinghamshire … levels to deliver an effective and reliable service. You will also have: A degree or equivalent experience. An ITIL Foundation Certificate in IT Service Management, or equivalent knowledge and experience. Experience managing budgets of £1 million or more. Experience developing and presenting service improvement plans, operational reports and management documentation. ...

attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Please note you must be eligible for SC Clearance Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed ...

attitude and willingness to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT Service Management (ITSM) environment Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued ...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear … outcomes within a major digital transformation environment. Leading a cross-functional Business Partner team, the IT Service Manager will connect senior stakeholders with IT Service Management, translating business needs into service improvements, priorities and investment opportunities. Using performance data, customer insight and feedback, the IT Service Manager will drive demand ...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear from … outcomes within a major digital transformation environment. Leading a cross-functional Business Partner team, the IT Service Manager will connect senior stakeholders with IT Service Management, translating business needs into service improvements, priorities and investment opportunities. Using performance data, customer insight and feedback, the IT Service Manager will drive demand ...