in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. Embark on a transformative journey as a Senior Pas/Tech Manager in the expanding realm of whole-house retrofitting. … unparalleled opportunity to spearhead operational excellence and drive forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS service delivery sites by actively managing and coordinating team resources. Drive accountability across all design teams … further qualifications in operational business management. Good knowledge of budgeting, forecasting, and financial reporting as it relates to operational management. QMS or process-driven system creation/management of document systems and control systems. We are an equal opportunities employer, and we welcome applicants no matter what More ❯
service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. Knowledge of web usability best practices, website navigation … design and flow, content classification, and content management methods and systems. Ability to configure Sprinklr changes of high quality in line with Business requirements. Knowledge of various Sprinklr modules e.g. Social Media Management, Messaging, Email Management, Voice Channel, Omnichannel Routing, Analytics and Reporting, and … across multiple accounts and channels (Facebook, Twitter, LinkedIn, YouTube, Flickr, Foursquare, Slide-share, and Blogs). Previous experience with assignment workflows, and content management including sourcing, curation and multi-channel publishing. Background in Social Audience Management, including influence and engagement scoring. Skilled in Social Analytics providing More ❯
ensures that clients receive a highly customised and exceptional level of service. The Client Service Delivery Consultant is entrusted with the oversight and management of ongoing service delivery to clients, ensuring exceptional client satisfaction and operational excellence. This role is critical to the organisation's success, as it … as a trusted advisor. Offer comprehensive education, training, and support to clients in navigating the product itself, ensuring they can effectively access the information and tools they need. Analyse client feedback from various sources of data to gauge client satisfaction and loyalty, identifying and actioning areas for improvement … the tools available to them. Proactive Problem Solving : Anticipating potential issues and addressing them before they impact the client, such as implementing a monitoring system to detect and resolve issues early. Work that matters - What you'll be doing Proactive service management is a key aspect of More ❯
of the franchisee network across the Midlands region, working alongside a team of BDMs assisting in the day-to-day business development and management of the franchisee. The role includes analysing the sales processes and financial performance of the business to advise, motivate and train franchise owners and … grow their business involving; monitoring KPIs, producing accurate and insightful reports and plans while ensuring timely and accurate submission of these reports and information to the wider business. The main duties are detailed below (this is not an exhaustive list). Business coaching to develop and maximise the … profitability. Monitoring and ensuring plans are then followed. Achieving maximum profitability by working with their business to maximise efficiency. Providing advice, guidance and information in professional manner when dealing with issues. Setting, developing, and monitoring sales, growth, and customer service in accordance with the Franchise Agreement and Operations More ❯
E installations including fire safety, firefighting equipment, and security systems. Liaise with client staff over specific requirements. Maintain records and computer-based record managementsystems to nationally agreed standards including statutory testing and inspection, technical records, files, diaries, drawings, and reports. Carry out all necessary maintenance works on … requested, provide technical M&E advice and support to the client. Liaise with other professionals undertaking project work and contribute site and maintenance information where required. Liaise with the client and other Pareto FM staff to develop and disseminate national best practice in M&E maintenance and procedures. … and safety, risk assessments, utility infrastructures, counter disaster planning, and other appropriate initiatives. With the client, ensure the effective implementation of the Asset Management Plan, to inform the planning and management of works across the estate. Undertake other works of a similar nature as required and More ❯
