Service Design Jobs in Nottingham

2 of 2 Service Design Jobs in Nottingham

Service Designer

Nottingham, Nottinghamshire, United Kingdom
Specsavers
creates a workplace where all colleagues are proud to belong? Join Specsavers as we grow our business and make a difference! At Specsavers, our Service Strategy & Design team is at the forefront of shaping and delivering consistent, compliant, and efficient end-to-end services. We ensure alignment with … the IT Strategy, manage the Service Portfolio, and identify the impact of changes on Infrastructure & Operations. Our team works across the organisation to design and transition services that are fully supportable and measurable. As a Service Designer, you will play a key role within the Service Strategy and Design team. Your purpose will be to define, develop, and oversee the design of IT services to ensure they meet business needs and align with our IT Service Strategy. You will bridge the gap between business requirements, technical capabilities, and operational considerations, ensuring services More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior User Researcher

Nottingham, Nottinghamshire, East Midlands, United Kingdom
Hybrid / WFH Options
HMRC
Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯
Employment Type: Contract, Work From Home
Rate: £60,000
Posted: