3 of 3 Technical Support Jobs in Nottingham

Technical Support Engineer Full-Time Remote Contractor Open to talent in LATAM We are an innovative B2B eCommerce enablement platform on a mission to make B2B eCommerce simpler for merchants. Since launching in 2021, our product has helped 3,500+ brands grow their B2B operations worldwide. Our customer … base spans an exciting spectrum from fast-growing startups and small retailers right through to well-known global brand names. The Technical Support Engineer is responsible for providing exceptional support to our customers, resolving technical issues efficiently, and ensuring every interaction drives customer confidence and success. ...

Technical Support Apprentice provides customer-focused support for wireless temperature monitoring systems while completing a 13-month development programme. They will build skills in fault diagnosis, system support, customer guidance, and technical problem-solving. Role From the outset, the apprentice will: Create new support cases promptly and record complete, accurate details of each customer issue Provide professional first-line support by email and telephone under supervision, escalating to senior colleagues where needed Learn to set up new customers and users on the company's online portal, including account creation and access permissions ...

human twice. That window is for warm handoffs of in flight tickets, weekly team syncs, and live coaching. 3 to 5 years of technical support experience, ideally in a SaaS or ecommerce environment supporting mid-market or enterprise customers. Comfort triaging issues across web and native mobile, with ...