4 of 4 Remote/Hybrid Customer Service Jobs in Nottinghamshire

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like … hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager ...

troubleshoot technical issues, offering solutions over the phone or via email Escalate more complex issues to 2nd line support when required Deliver exceptional customer service while meeting SLAs for resolution and response times Monitor shared mailboxes to ensure all customer queries are addressed promptly Conduct outbound calls … gather feedback and ensure customer satisfaction Required Skills & Experience for the role of French-Speaking Technical Support Specialist Fluency in both French and English (written and spoken) Strong problem-solving skills and attention to detail A passion for delivering excellent customer service Flexibility to work rotational shifts ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. … global team supporting Klipboard products as well as databases and reporting toolsCommunicating via multiple media – phone, e-mail, chatCreating documentation and delivering customer training where requiredHybrid role – 40% home and 60% office based, potential for limited travel to customer sitesCovering support hours between 8am and 10pm ...