Mansfield, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Assist with password resets, & administration of Microsoft 365. Helping with customerservice related tasks such as missing bookings, invoice errors and more Supporting customers with broadband, mobile and SIM issues Conduct Configurations like MFA … access control as part of 1st Line support. Use technical specifications and potentially network diagrams or vendor documents to understand and resolve issues. Supporting customer via the Helpdesk. Support with clients SLA's by ensuring all customer issues are logged, prioritised and either resolved or escalate promptly. Using … pension Discounted or free food All equipment provided such as company phone and laptop Free parking On-Site parking. Desired Qualities, Skills and Knowledge: Customerservice skills with a customer first attitude. Resilient, with strong prioritisation skill and ability to multi-task. A positive attitude and team More ❯
Employment Type: Advanced apprenticeships, Work From Home
nottinghamshire, midlands, United Kingdom Hybrid / WFH Options
EMBS Technology
a hybrid role, blending remote work with time at their offices and regular client visits across the East Midlands. It’s a hands-on, customer-facing role where you'll be part of a collaborative team supporting a broad and interesting client base. What you'll be doing: Act … Teams, OneDrive). Investigate and resolve networking issues (VPNs, DNS, DHCP, firewalls, routing). Provide root cause analysis and deliver permanent fixes. Deliver excellent customerservice through clear communication and on-site support. Help maintain and develop internal documentation and knowledge sharing processes. Support occasional out-of-hours More ❯
Mansfield, Alfreton, Derbyshire, United Kingdom Hybrid / WFH Options
Tilt Recruitment
responding quickly to problems and relationship management will all be part of the role. Above all enthusiasm for problem solving and for delivering exceptional customerservice is required. This is a role where you’ll be liaising with key stakeholders within the business across all levels. Onsite for More ❯
nottingham, midlands, United Kingdom Hybrid / WFH Options
Supere
now looking for an experienced 3rd Line Support Engineer to join our technical team. If you’re passionate about solving complex problems, delivering excellent customerservice, and working with a broad range of technologies, we want to hear from you. Key Responsibilities Deliver high-level technical support for … client IT environments, resolving escalated 2nd/3rd line incidents and service requests. Act as a trusted technical point of contact for key clients, maintaining excellent communication and service. Troubleshoot and support a wide range of infrastructure including: Switches, routers, and firewalls (e.g. Cisco, HP, Ubiquiti, WatchGuard) Windows and … policy design. Experience with Azure – particularly in identity, networking, and virtual machines. Virtualisation experience with Hyper-V or VMware. Excellent communication skills and a customer-first mindset. Well-organised, self-motivated, and capable of managing priorities under pressure. Desirable Experience working for or with an MSP or IT Services More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … who has a passion for achieving financial targets and strong selling, interpersonal and organisational skills with a focus on quality to deliver an exceptional service to existing and new customers. About the Role This is a fantastic opportunity for recent graduates or early-career professionals to launch a career … success. As an Outbound Sales Account Manager, you will play a key role in opening new accounts, reactivating old ones, and providing an exceptional customer experience. You will be supported every step of the way as you develop your sales and business acumen skills. The responsibilities include, but are More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Johnson Controls, Inc
and on-the-job/cross-training opportunities with outstanding resources available. Encouraging and collaborative team environment. Career development through various career ladders including Customer Service. Dedication to safety through our Zero Harm policy. Access to business resource groups, training on our company values. IT equipment to complete all More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nzime Ltd
and simple fixes. About Nzime Nzime has been a leading digital agency for 24 years, earning a reputation for passion, creativity, quality, and excellent customer service. We work with exciting national and global brands, delivering outstanding digital experiences. You'll work alongside a talented creative team, collaborating closely with More ❯