Hucknall, Nottinghamshire, United Kingdom Hybrid / WFH Options
Manchester Digital
Platform (DAP) team within the Corporate IT & Services Division. You will support a newly commissioned big data platform (Cloudera), establishing and embedding best practices. A passion for delivering excellent customerservice and maintaining a secure system is essential. ONS is committed to flexible working arrangements to support work-life balance. We are open to discussing part-time, job … or flexible working options in line with our hybrid policies. The Role As an Infrastructure Engineer, you will manage third-party infrastructure services and develop architectural solutions throughout the service lifecycle. Responsibilities Lead and manage the team in building, supporting, and maintaining the Cloudera Data Platform (versions 7.2.18 or 7.3.1) according to departmental policies. Collaborate with technical architects to … operations. Provide technical leadership to ensure coherence in the application of infrastructure technologies (Cloudera Data Platform and AWS). Work under the direction of the Grade 7 Senior IT Service Manager for DAP. Potentially be seconded as a SME for the Cloudera Data Platform. Contribute to team upskilling initiatives. Person Specification Service Focus - Expert: Maintain focus on the More ❯
Colwick, Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Whistl
Tracking and maintaining the progress of the testing function throughout the project lifecycle Benefits Annual leave enhanced with long service. Access to our prestige benefits and rewards portal. Long service rewards: both financial and leave based. Health cash plan. Life assurance scheme. Critical Illness cover Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other … Good documentation skills with a willingness to learn and develop GCSEs (or equivalent) grade C or above in English and Maths Desirable: ISTQB Foundation Certification (or equivalent) Background in customer-focused environments or customerservice Experience in IT/software environments If you’re looking to grow your career in a flexible, collaborative environment, we’d love More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
talented, experienced and motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 Support Engineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. … The ideal candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customerservice and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on … and scripts alongside other troubleshooting methods. GPU: understanding of utilisation and troubleshooting methods for Nvidia based GPU's Soft Skills: Strong detail orientated communication skills tailored to diverse audiences. Customer-focused problem-solving and support abilities with a focus on quality of interaction/experience. Detail-oriented with a passion for thorough documentation. Nice to Have: Programming & Scripting: Basic More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
ClearCourse
Bureau team, a market-leading provider of omni-channel solutions for speciality food retailers such as farm shops, butchers, and delis. In this role, youll be central to driving customer success by strengthening relationships, identifying opportunities to upsell, and ensuring customers are fully engaged with our solutions. Youll work closely with clients to understand their businesses and advise them … adopt our integrated payments solution, ClearAccept. What Youll Be Doing: Maintain regular and meaningful contact with customers Drive growth through cross-selling and upselling into your account base Understand customer challenges and recommend product features to address them Support customers in adopting our latest solutions and product innovations Develop strategic growth plans for key accounts Lead conversations to migrate … the ClearAccept payment platform Maintain accurate account and sales pipeline records Collaborate with Sales, Support, Operations, Development and Marketing teams Report monthly on key metrics and sales forecasting Minimise customer churn and promote loyalty Deliver excellent customerservice and deepen your understanding of our products and the industry What Were Looking For: Proven success in a target More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Harper Recruitment
Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customerservice via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customerMore ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Harper Recruitment
Our client can offer further career development and exceptional training opportunities. Duties will include. Managing and maintaining large data sets and identifying missing or erroneous data flows Providing excellent customerservice via email Working closely with other departments to ensure optimal performance and fluid workflow Maintaining positive internal and external stakeholder relationships Working with suppliers to gather customerMore ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nzime Ltd
code to provide insights, recommendations, and simple fixes. About Nzime Nzime has been a leading digital agency for 24 years, earning a reputation for passion, creativity, quality, and excellent customer service. We work with exciting national and global brands, delivering outstanding digital experiences. You'll work alongside a talented creative team, collaborating closely with development and client services teams. More ❯
New Basford, Nottinghamshire, United Kingdom Hybrid / WFH Options
Marmion Resourcing Ltd
understanding of projects. Write low-level design and statement of work documentation for complex MS365 integrations and Intune implementations. Create and provide post-implementation documentation for either client or service desk team use. Consistently provide up-to-date progress reports on complex projects in internal and external stakeholders. Liaise with internal colleagues as well as 3rd party vendors to … resolve issues. Provide user handover training Assist Sales with scoping professional service opportunities. Where appropriate, contribute to the design and evolution of current and future portfolio solutions. Act as a trusted advisor to client, ensuring skills are kept up-to-date through company training and self-study. SKILLS & EXPERIENCE: 5+ years' experience working with MS365, Windows, Intune(hardware/… solutions) is essential for this role. 5+ years'experience of remote/onsite support is essential. Experience of designing/delivering modern workflow methodologies and toolsets (Windows Autopatch) Confident, customer-focussed, and excellent communication skills, both written and verbal. Technologically capable, with efficient & effective fault-finding and resolving skills for both software & hardware solutions. Demonstrable experience of successfully building More ❯
Nottingham, New Basford, Nottinghamshire, United Kingdom Hybrid / WFH Options
Marmion Resourcing Ltd
understanding of projects. Write low-level design and statement of work documentation for complex MS365 integrations and Intune implementations. Create and provide post-implementation documentation for either client or service desk team use. Consistently provide up-to-date progress reports on complex projects in internal and external stakeholders. Liaise with internal colleagues as well as 3rd party vendors to … resolve issues. Provide user handover training Assist Sales with scoping professional service opportunities. Where appropriate, contribute to the design and evolution of current and future portfolio solutions. Act as a trusted advisor to client, ensuring skills are kept up-to-date through company training and self-study. SKILLS & EXPERIENCE: 5+ years' experience working with MS365, Windows, Intune(hardware/… solutions) is essential for this role. 5+ years'experience of remote/onsite support is essential. Experience of designing/delivering modern workflow methodologies and toolsets (Windows Autopatch) Confident, customer-focussed, and excellent communication skills, both written and verbal. Technologically capable, with efficient & effective fault-finding and resolving skills for both software & hardware solutions. Demonstrable experience of successfully building More ❯
Hucknall, Nottinghamshire, United Kingdom Hybrid / WFH Options
RM Education
technology and resources to the education sector, supporting over 10 million students worldwide. We work with over 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … bridge the gap between Finance and the TTS business so strong stakeholder management is critical to success. You will support business unit leaders across the sales, marketing, operations and customer services functions - many of which come from non-commercial backgrounds including teaching.The role requires the ability to understand complex business challenges, coordinating across multiple demands and priorities and interdependent … and consulting with the wider finance teams and transactional reporting team in India to ensure accurate flow of information Business Partnering & Strategic Support: Collaborate with sales, marketing, operations and customer services teams to optimise financial performance. Work with the Sales and marketing teams to analyse trends, impact of marketing & promotional activity. Support & challenge Product Development teams through the development More ❯