1 of 1 Knowledge Management Jobs in Nottinghamshire

environment, manage key technology partners, strengthen security and operational controls, and identify opportunities to automate repetitive processes. This isn't a traditional infrastructure management role, and you won't simply be managing a helpdesk. You'll be responsible for creating an IT operating model that can scale with … Conditional Access, group-based access and privileged access controls. - Taking ownership of the corporate IT service model, including SLAs, escalation processes, service quality and knowledge management. - Managing MSP and technology supplier performance and holding external partners accountable for service delivery. - Coordinating IT incidents, recurring problem analysis and appropriate escalation. ...