2 of 2 Customer Service Jobs in Oldham

will play a key role in supporting, maintaining and developing Sudlows' internal IT infrastructure. Whilst initially working closely with end users and the IT Service Desk to gain a strong understanding of our environment, the primary focus of this role is infrastructure administration, platform engineering, cybersecurity, automation and project … work alongside our Infrastructure & M365 Engineer and act as an escalation point for complex technical issues while taking ownership of infrastructure projects and continuous service improvements. The role will be based across our Manchester and Oldham offices and supporting remote locations. Key Responsibilities Administer and maintain Windows Server infrastructure. ...

support office-based colleagues and field engineers across the UK, developing practical skills in IT support, communications systems, networking, cloud technologies, and customer service. Throughout your apprenticeship, you'll receive structured training, mentoring, and support to help you build a successful career in technology. What You'll Be Doing … site technical support when required. Maintaining and updating user accounts, systems, and records. Supporting project managers and engineers with operational activities. Helping to ensure customer issues are resolved within agreed service levels. Learning and supporting a variety of business applications and third-party systems. What We're Looking ...