3 of 3 Process Improvement Jobs in Oxford

general inbound phone cover to help with customer support. Skills & Experience: Previous experience in a customer service environment Working knowledge of data management and data analysis Demonstrable experience of process improvement Proven track record of working to deadlines and targets Customer contact through inbound and high volume of outbound calls Ability to adapt to the needs of a … apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. More ❯

and China. This role combines strong leadership with strategic customer advocacy, aiming to enhance satisfaction through faster support responses, effective issue resolution, and ensuring customer feedback drives product and process improvements. The position involves building and maintaining strong relationships with key accounts, understanding their industries, and offering tailored solutions to meet their business goals. Acting as a trusted advisor More ❯

point for high-impact customer issues when necessary, ensuring appropriate teams within Sophos are engaged for quick resolution Work within the wider CSM team to implement scalable programs and process improvements to drive efficiency of internal customer success processes and improve customer experience. Must be willing to travel What You Will Bring 3+ years' experience in customer success roles … sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data Protection If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details More ❯