2 of 2 1st Line Support Engineer Jobs in Oxfordshire

looking for a new exciting opportunity working as a 1st Line Support Engineer to be based in Witney, Oxfordshire? Main Duties of the Role Providing 1st Line Support to customers via phone and remote tools providing excellent customer … service Logging tickets, and escalating when required Prioritising workloads and action tickets in line with SLAs Maintaining documentation accurately and keeping it up to date Your Skills and Experience Experience within a similar position Excellent communication skills both written and verbal Windows Desktop Operating Systems Windows Server, Microsoft ...

Nicholas Howard are looking for a Technical Support Engineer to join a growing professional services client, providing in-house 1st Line support to staff across multiple locations in the UK. We are looking for candidates with a sound foundation … Support, including desktops and mobile devices, Windows Server, basic networking, and some experience with Active Directory, among any further skills. Alongside the technical skills, excellent customer service and communication skills are essential, and you will be supporting users in person, over the phone, and via remote sessions. Experience ...