Customer Success Engineer - Didcot - £Competitive
- Hiring Organisation
- Bond Williams Limited
- Location
- Didcot, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
specialist technology business is seeking a hands-on Customer Success Engineer to support advanced technical systems used in leading research environments worldwide. This is a varied, customer-facing role involving installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems are performing … effectively. As Customer Success Engineer Key responsibilities: * Install, commission, and test technical systems on-site and remotely * Provide customer training and ongoing support * Diagnose and resolve hardware/software issues * Manage support cases through to resolution * Work with engineering teams on escalations * Travel internationally to customer ...