3 of 3 Root Cause Analysis Jobs in Oxfordshire

uptime, performance, and efficiency while continually improving automation, monitoring, and security. RESPONSIBILITIES Serve as the final escalation point for IT issues, resolving complex technical problems and preventing recurrence through root cause analysis and permanent fixes. Deliver reliable operational support for both third-party and internally managed infrastructure, ensuring compliance with security, governance, and audit requirements. Partner with More ❯

with security standards and regulations (e.g., ISO 27001, SOC 2). Implement monitoring solutions to detect and respond to real-time security incidents. Troubleshoot infrastructure and security issues, performing root cause analysis in production. Mentor junior engineers in security best practices and DevOps approaches. Collaborate with technical leads to enhance internal workflows and security processes. Essential Knowledge More ❯

maintain technical documentation, diagrams, and knowledge base articles. Collaborate with business and IT stakeholders to gather requirements and deliver scalable solutions. Provide tier-3 support for complex incidents and root cause analysis. Ensure compliance with security and data governance standards. Required Skills & Experience Proven experience working as a UCCE Engineer in enterprise environments. Strong knowledge of Cisco UCCE More ❯