2 of 2 Technical Support Engineer Jobs in Oxfordshire

Technical Support Engineer (Electrical) Reading, Berkshire 32,000 - 38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking … to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯

Technical Product Support Engineer (2nd Line, SaaS) Team: Customer Experience Location: Thame Work Model: hybrid Work Type: Permanent Hi, we're Smoove, part of the PEXA Group. Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration … expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the problem, analysing logs … or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible teams. This is More ❯