4 of 4 Customer Experience Jobs in Peterborough

Customer IT Support Manager Salary: £45,000 to £50,000 Location: Peterborough Office based with regular customer site engagement The Opportunity We are looking for an experienced Customer IT Support Manager to take full ownership of a dedicated Service Desk POD within our Managed Service Provider environment. … This is a leadership role with genuine responsibility and impact. You will be accountable for service performance, customer experience, and the development of your team, ensuring customers receive a reliable, consistent, and high quality support service. You will lead from the front, acting as the senior escalation point ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … stuck into very difficult concepts. You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

Payroll Customer Support Agent, you'll represent Zellis in both internal and customer-facing interactions, delivering high-quality, multi-channel support for our software solutions. You’ll work with a range of stakeholders—HR/Payroll managers, Finance, IT professionals—to resolve issues, improve service delivery, and enhance … customer experience. We will provide full product training, supported by your team, but you’ll need to be tech savvy ideally with a Payroll background and a thirst to learn with interest in developing a career in a software support environment. Key Responsibilities Technical Support : Provide expert payroll related ...

HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance. Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks. Process & SOPs - Build documentation, SOPs, and workflows … Hands-on, scrappy, and builder-mindedwilling to get into the weeds but also lift to strategic oversight. Collaborative and communicativeable to influence across Sales, CX, Finance, and executive leadership. What We Offer Competitive salary: £50,000 £65,000 Continuous professional development with a clear pathway for progression. A fast-paced ...