2 of 2 Customer Experience Jobs in Peterborough

office for internal applications) Markerstudy is one of the UK's leading insurance groups, combining award-winning digital platforms with a strong, customer-first culture. We're now looking for an Optimisation Manager to help drive measurable growth across our digital customer journeys through insight-led experimentation, testing … This is a highly visible role within our Digital team, where you'll champion a test-and-learn culture and use data, creativity and customer insight to improve conversion, engagement and commercial performance across our online platforms. What you'll be doing You'll own and deliver Markerstudy ...

requiring strong technical expertise, exceptional attention to detail, and commercial awareness. You will be responsible for designing, maintaining, and optimising HubSpot across Marketing, Sales, Customer Experience, and Finance, ensuring data integrity, automation accuracy, and reliable insight at leadership level. You will own CRM architecture, including pipelines, lifecycle stages … delivering training, enforcing best practices, and continuously improving the platform as the business scales. This role is suited to a HubSpot specialist with demonstrable experience operating in a fast-growth or scale-up environment. You should be highly analytical, process-driven, and confident in translating complex business requirements into ...