Customer Experience Jobs in Portsmouth

8 of 8 Customer Experience Jobs in Portsmouth

Lead Data Engineer IT Portsmouth, London

Portsmouth, Hampshire, United Kingdom
Iglu.com
development - Paid for training, conferences and certification e.g. AWS Certs. We combine a passion for travel with a love for technology , delivering smart, seamless customer experiences and building platforms that handle the complexity of modern cruising - all while keeping things collaborative and fun. Your Mission: Are you passionate about … unlocking the power of customer data? We're looking for a talented Lead Data Engineer to spearhead the design, development, and optimisation of our critical CRM and customer data transformation. You'll play a pivotal role in building the data foundations for advanced analytics, personalised customer experiences … What You'll Do: Design & Build: Architect, build, test, and deploy robust, scalable, and reliable data pipelines, focusing on ingesting and transforming CRM and customer data from various sources. Lead & Innovate: Take technical ownership of customer data integration solutions within our data platform (AWS/SQL Server). More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ecommerce Trading Manager

portsmouth, hampshire, south east england, united kingdom
Hybrid / WFH Options
KAT Recruitment
Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team management More ❯
Posted:

Customer Service Delivery Specialist

Portsmouth, Hampshire, United Kingdom
Hybrid / WFH Options
Novatech Ltd
Service, an all-in-one employee remote device management solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales Support … Inbound Sales, and Customer Services. This not only aids your development but also ensures we have a fully flexible team to maintain service levels and provide an overall excellent experience for our customers. What we'll need from you: You will already have experience in customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Resource Co-Ordinator

portsmouth, hampshire, south east england, united kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
Posted:

Dynamics 365 Business Central Support Consultant

Portsmouth, England, United Kingdom
Hybrid / WFH Options
Conspicuous
a key role in delivering first-class technical support to our client base, while also contributing to wider implementation projects, testing upgrades, and improving customer experience through webinars, documentation, and proactive service initiatives. This is an excellent opportunity for someone with hands-on experience in Business Central More ❯
Posted:

Customer Support Supervisor / Team Leader

Portsmouth, Hampshire, United Kingdom
Hybrid / WFH Options
Novatech Ltd
If you're all about top-notch customer experiences and you've got the supervisory skills to match, then this is your perfect role! About the role: We are looking for a dynamic Support Services Supervisor to join our team in this brand-new role. Reporting to the Support … Services Manager, you will lead our Sales Support and Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to Business … month maternity leave as Acting Support Services Manager, where you'll broaden your management skills by overseeing the full support services areas, which include Customer Services, Inbound Sales, Sales and tech Support and service delivery. More about this can be discussed at interview. What we need from you: We More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Supervisor (8 months Fixed Term Contract) Oliver Bonas Portsmouth Competitive salary plus benefits

Portsmouth, Hampshire, United Kingdom
Oliver Bonas Limited
to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager … of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the … hour employee assistance programme with Care First - offering financial, emotional and vocational support Annual discretionary profit related pay scheme. What we look for: Experience in retail at supervisor or key holder level. Positivity, vibrancy and ready to take on anything. Someone who's kind, helpful and considerate towards customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Sales Representatives

portsmouth, hampshire, south east england, united kingdom
Ad Warrior
Field Sales Representative Location: London Field Based Salary: £25,000 per annum, depending on experience plus uncapped commission Hi there! Thanks for stopping by this job ad. This isnt your typical door-to-door role. Their peoples success speaks for itself. 100% of agents who hit target earnt average … over £3.4k. 25% of agents who hit target in February earnt average commission over £4.3k. Basic salary up to £25k per annum depending on experience plus uncapped commission. Theyre Londons largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, they … and self-motivated. Easy to talk to. Hardworking. Always focused on performance. A persuasive salesperson. A real people person. Notice how they havent mentioned experience yet? If you have some, great. If not, they can help with that. What youll be selling: The best product, with the best service More ❯
Posted:
Customer Experience
Portsmouth
25th Percentile
£103,750
Median
£107,500
75th Percentile
£111,250