IT Service Desk Analyst (1st line)
- Hiring Organisation
- Randstad Delivery (GBS)
- Location
- Portsmouth, Hampshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £17.00 per hour
issues, maintaining an exceptional level of customer service via phone and email. Technical Troubleshooting: Provide 1st line technical analysis, problem-solving, and troubleshooting for desktop and iOS software/hardware using remote desktop tools. Incident & SLA Management: Drive down incidents, respond to and resolve support tickets ...