8 of 8 Service Delivery Jobs in Portsmouth

Senior Service Delivery and Complaints Executive Fully Remote | £30,000 | Full-Time, Sunday–Thursday or Tuesday to Saturday 9am – 6pm| Temp to Perm Are you a Senior Service Delivery Consultant with 3–4 years’ experience investigating escalated or Stage 2 complaints and making balanced, evidence-based … decisions? A growing technology-led business is looking for an experienced complaints professional to join its Service Operations team. You will take ownership of complex complaints from investigation through to resolution, ensuring decisions are fair, clearly justified and supported by policy. This Senior Service Delivery and Complaints ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Service Desk Team Leader Location: Portsmouth Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Spectrum IT are working with a large national UK client to recruit a Contract Service Desk Lead to join them on an initial 3-6 month contract. This is an onsite role working 4 days per week in the Portsmouth, Hampshire office. (Occasional London head office travel.) The role … will be engagement via an Umbrella company only. Our client are seeking a highly skilled and proactive Service Desk Team Lead to manage service delivery and support buisness wide IT Support. This roles centres on leading and managing a small team of Service Desk Analysts, overseeing ...

Analysis (BIA) & Risk Assessments. System Audits & Assurance with Continuity Exercises & Testing Monitoring, Reporting & Executive Communication. Key Requirements: Solid experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

Working as part of a multidisciplinary team, you will provide comprehensive secretarial, administrative, and data management support, helping to ensure the smooth and efficient delivery of high-quality patient care. This is an excellent opportunity for someone with strong organisational skills, attention to detail, and a commitment to delivering … will liaise regularly with clinicians, administrative colleagues, and external healthcare providers, including secondary care and community services, using systems such as the Electronic Referral Service (ERS). About us Island City Practice is at the forefront of modern General Practice, embracing change as an opportunity to innovate, improve services ...